Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


change email address

New Here ,
Sep 01, 2010 Sep 01, 2010

Copy link to clipboard

Copied

I have a new email address. When I went to my account to make the change the old address was not accepted, I tried several combinations of user name and password but no success. Eventually I created a new account but all records of serial numbers etc have vanished> How can I get this information back?

Views

825

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Sep 01, 2010 Sep 01, 2010

Copy link to clipboard

Copied

LATEST

ayceejay67 wrote on 9/1/2010 4:05 PM:

I have a new email address. When I went to my account to make the change the old address was not accepted, I tried several combinations of user name and password but no success. Eventually I created a new account but all records of serial numbers etc have vanished> How can I get this information back?

Call Customer Support.

If you have any further questions please post in the Adobe.com feedback

forum: http://forums.adobe.com/community/general/adobedotcom_feedback

You have an issue with logging in to the Adobe site and this forum is

just about issued with these forums.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines