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how do I post a question

Guest
Apr 09, 2016 Apr 09, 2016

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support told me to post a question to the forum. How do I do that?

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correct answers 1 Correct answer

LEGEND , Apr 10, 2016 Apr 10, 2016

Just in case you need some help in the future, you may want to read my messages #3 and 4 in this thread: How the heck are you supposed to find your way around these discussions?

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Community Expert ,
Sep 18, 2017 Sep 18, 2017

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Hi

Go to forums home:

https://forums.adobe.com/welcome

Pick your forum either from the "popular" icons or from the dropdown.

Once in a forum you can post by clicking on "Content" then under Actions click on "Start a discussion" (shown below for the Photoshop forum)

Dave

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Participant ,
Sep 18, 2017 Sep 18, 2017

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Thank you Dave!  🙂

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Participant ,
Sep 18, 2017 Sep 18, 2017

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How about trying this for Acrobat?

There is NO "start a discussion" action.

see PhotoShop is a money maker for Adobe, but Acrobat is not, so Adobe, purposely hides this from us. 

It is very difficult and not intuitive ON-purpose for Acrobat (and other products).

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Community Expert ,
Sep 18, 2017 Sep 18, 2017

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Just look and for some reason that is different. Go to Actions > Document

Dave

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Participant ,
Sep 18, 2017 Sep 18, 2017

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All we get under Actions is feeds.

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Community Expert ,
Sep 18, 2017 Sep 18, 2017

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Hi

I've just tried three browsers (Firefox, Chrome and IE) and the only time I don't get the ability to create a document is if I'm not signed in to the forum - which you clearly are.

I'll copy in MadisonMLeupp  who works for Adobe on the forums. She may be able to help.

Dave

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Adobe Employee ,
Sep 18, 2017 Sep 18, 2017

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Hi,

For Acrobat- you need to select one of the subspaces (one of the links on the homepage) Acrobat

You can't actually ask a question in Acrobat, you need to ask in one of the more targeted spaces. Dave sees other options since he's an ACP.

Hope this helps!

Thanks,

Madison

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Community Expert ,
Sep 18, 2017 Sep 18, 2017

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Thanks Madison -  that explains why dennisw3054983 and I were seeing it differently. I didn't realise I had extra options

Dave

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LEGEND ,
Sep 18, 2017 Sep 18, 2017

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Why is the Acrobat forum more difficult to use than others?

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LEGEND ,
Sep 18, 2017 Sep 18, 2017

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Because the product teams have a lot of input in how their forums are structured and some of the product teams have...different ideas about how software (and forums) should work.

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LEGEND ,
Sep 18, 2017 Sep 18, 2017

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Good answer, but I would expect the forums to show a minimum of uniformity. I suppose that dealing with a forum that is the single forum for all Adobe products (the Forum in Spanish), I guess I see things under a different light.

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