We've been making progress on our list of issues and I have some updates/follow up questions:
Edits not saving: Is this still occurring for users?
I took this thread https://forums.adobe.com/thread/1478133?sr=inbox&ru=38623 to jive and opened a case, but am unable to reproduce this issue (as is the jive agent). I saw in another thread the someone had reported this as resolved, so wanted to take the pulse on if anyone else is still experiencing this issue. If they are, I can get it escalated and have them investigate, but if it appears to be resolved, it would be great to close the case. Let me know!
What is the value of the Assumed Answered feature?
Some of you had some questions about Assumed Asnswered. Here is how jive uses it:
Use it to mark a question which should perhaps never been marked as a question in the first place (i.e. it is more of a discussion) as "answered" Then, it drops off the "unanswered questions" filter (if you choose to use this filter)
Use it if a question gets quite a few responses, lots of engagement. But there was no clear 'winner' with the correct answer.
Use it for an old question that is likely stale.
Use it when someone posts 'Question' then later replies to themselves 'never mind, I found the answer'
Use it when someone posts 'Question' but never comes back to close out their question by marking an answer.
Thanks for posting this. It appears some of the bugs are being worked out and that is good.
For many of us the real issue is restoring features that make the life of the responder easier such as - open to last comment, breadcrumb at bottom of page, show last poster, show number of responses, adding back "updated" when visited post changed, list time since last response in content tab.