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Logged out when refreshing forum page.

LEGEND ,
Nov 06, 2019 Nov 06, 2019

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Why am I logged out when I refresh a forum page?

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Community Expert ,
Nov 06, 2019 Nov 06, 2019

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Because that is how this new forum software works... the same as if you close your browser and come back to a forum, or you have no activity for some (unknown to me) amount of time

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Community Expert ,
Nov 06, 2019 Nov 06, 2019

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Assuming you didn't close the browser/tab and refreshed a page you were on, my best guess is that you were inactive on the community.adobe.com site for too long, although I've yet to determine what the time out period is and no one from Adobe has weighed in on the topic. 

 

I expect they don't consider this to be a bug. It is a PITA. They did, at least, automate resigning in.

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LEGEND ,
Nov 06, 2019 Nov 06, 2019

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Thanks for responding. Funny, now it's not doing it. Go figure.

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Community Expert ,
Nov 06, 2019 Nov 06, 2019

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I can now confirm that you can spend at least 20 minutes idle, but not more than 30. Anyone who wants to sit around timing it for more accuracy is welcome to do so. 😄

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Mentor ,
Nov 09, 2019 Nov 09, 2019

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Good evening.
It may be better to discuss in the backroom instead of here,
If possible, I want you to clarify the time of logout due to inactivity.
Because you are signed out while creating a reply, you may get an

error when sending.
(If you are accompanied by a translation or confirmation of help, it will take time.

The former is a problem for non-English speaking members.)

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