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Mark as SPAM deletes all replies to thread!

Adobe Community Professional ,
Mar 10, 2020 Mar 10, 2020

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I marked a recent post to a thread as SPAM (I'm a Mod) and all of the replies disappeared except for the one marked "correct":

https://community.adobe.com/t5/premiere-pro/anyway-to-trim-mp4-clips-without-encoding-again/m-p/1097...

 

This was in place of the replies:

re2.png

 

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correct answers 2 Correct answers

Adobe Community Professional , Mar 10, 2020 Mar 10, 2020
I will GUESS that the Mark as Spam function... which moves the marked message to an Employee only spam folder... has a bug that also moves all of the replies to the marked message I would use the "move individual message" function to move the spam message to Holding... leaving all other messages intact (as long as that function keeps working properly) and then use Mark as Spam once the message is in Holding

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Adobe Community Professional , Mar 16, 2020 Mar 16, 2020
Update: It's been fixed.

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Adobe Community Professional ,
Mar 10, 2020 Mar 10, 2020

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I will GUESS that the Mark as Spam function... which moves the marked message to an Employee only spam folder... has a bug that also moves all of the replies to the marked message

 

I would use the "move individual message" function to move the spam message to Holding... leaving all other messages intact (as long as that function keeps working properly) and then use Mark as Spam once the message is in Holding

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Adobe Community Professional ,
Mar 16, 2020 Mar 16, 2020

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LATEST

Update:

It's been fixed.

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