• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

My forum identity has created a new identity on its own

Explorer ,
May 09, 2011 May 09, 2011

Copy link to clipboard

Copied

My forum identity has created a new identity:  eddiem100-ZSI21j.  It is simply eddiem100.  It has now created the second identity while zeroing out all my posts.  I tried the steps in the Forums FAQ of logging out, logging back in, unchecking remember me, logging out again and then logging in newly.

Still not resolved.  Help!

Views

574

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 09, 2011 May 09, 2011

Copy link to clipboard

Copied

Please try signing out and back in again. Let us know if that worked.

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 10, 2011 May 10, 2011

Copy link to clipboard

Copied

Tks.  I had tried that before I made this post and it didn't work. However, after a day and after starting and restarting my computer, I am now posting with my original identity which is great.  However, there is a new profile still created and in existence with eddiem100-TYBpx4.  Is there a way to delete that?  Tks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 10, 2011 May 10, 2011

Copy link to clipboard

Copied

LATEST

Unfortunately, the ghost account can't be removed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines