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Hi. I am new to the Adobe Forums.
I have posted a couple of discussions and have replied to others. However, I get no email notifications. Nothing.
I have checked my preferences and in the email preferences, I have the YES radio button selected for everything.
When I view a topic using Safari, in the right hand panel, I see "Stop Email Notifications" which supposedly means that I am registered to receive notifications via email. Yet nothing happens.
I have checked my email address in my profile and it is correct. I have checked by Junk folder in my email client but nothing is in there.
Can someone please help me with this very frustrating problem?
Thanks in advance.
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Does your ISP have a spam filter that might be blocking things?
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Not that I know of. I get Adobe's emails from other parts of the company. I also get instant notifications from heaps of other forums.
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I'm replying to this via the email notification I received.
The "From" address on forum messages is forums_noreply@adobe.com. See if adding that to a white list helps.
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Is it possible to change my email address used in the forums or add an alternate email from another ISP?
Thank you.
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Is it possible to change my email address used in the forums or add an alternate email from another ISP?
Only if you can login to http://adobe.com using your old email address which needs to be verified before you can do anything. Therefore, if your old e-mail is not active then you are done! Kaput!! Finito!!!
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You would need to change your address (Adobe ID) at www.adobe.com. The forums pick up your info from your Adobe account.
Here is the FAQ on email addresses in forums: http://forums.adobe.com/message/1877503#1877503
Thanks!