• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Two things that would make this forum more user friendly.

Guest
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

1. When you click on a thread go to the place you left off reading. Why Jive can't do this makes no sense Webcrossing did it.

2. Eliminate the logging out issue when posting or jumping from forum to forum. Webcrossing could do this in fact you only had to login once and you were logged in forever.

Both of these things cause this to be a slow forum now. and that has nothing to do with how slow they actually are.

Views

2.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Buko. wrote:

1. When you click on a thread go to the place you left off reading. Why Jive can't do this makes no sense Webcrossing did it.

2. Eliminate the logging out issue when posting or jumping from forum to forum. Webcrossing could do this in fact you only had to login once and you were logged in forever.

Both of these things cause this to be a slow forum now. and that has nothing to do with how slow they actually are.

Supposedly they are working on the possibility, of a cookie to to allow limited sign in. Supposedly after describing WebX ability to permanently sign people in unless they sign out on their own, that was a Bug they were unaware of.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

to allow limited sign in

Do you mean unlimited? It's limited now.

that was a Bug they were unaware of.

I seriously doubt it. It's more that going back to where you left off is not a feature offered by Jive. Or maybe it costs more or something.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Kath-H wrote:

Do you mean unlimited? It's limited now.

Yes

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

PjonesCET wrote:

Supposedly after describing WebX ability to permanently sign people in unless they sign out on their own, that was a Bug they were unaware of.

That was a bug who was unaware of? Was it a WebX bug? I doubt it... there are numerous forums extant and, in virtually all of them, unless you sign out, or flush your cookies or reformat your HDD or whatever, you remain signed in.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

This is not like other forums in the sense that User Login is associated

with an Adobe ID that one uses when purchasing product. So there is major

security issues that other forums don't have to worry about other than

spamming comments.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

S.D.A. wrote:

This is not like other forums in the sense that User Login is associated

with an Adobe ID that one uses when purchasing product. So there is major

security issues that other forums don't have to worry about other than

spamming comments.

Separate them... like it was earlier... simple.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Simple for us to say; But we don't know the entire picture.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Simple for us to say; But we don't know the entire picture.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

You can say that again!

(And even if you don't, I'm sure your email program will pick up your slack)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Simple for us to say; But we don't know the entire picture.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Simple for us to say; But we don't know the entire picture.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

you don't say.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

S.D.A. wrote:

…But we don't know the entire picture.

We know the entire picture Adobe has allowed us to see and, evidently, the only one they want us to see.  That is all we can comment on.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

LATEST

Simple for us to say; But we don't know the entire picture.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

S.D.A. wrote:

This is not like other forums in the sense that User Login is associated

with an Adobe ID that one uses when purchasing product. So there is major

security issues that other forums don't have to worry about other than

spamming comments.

They could  remedy that easily though it might cost some money.

Split the password Manager  server Completely from Adobe. com.

Have one for Adobe.com and one for AdobeForums.com Then they could set up permanent cookies

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

With regards to #1 - I know this is a feature that many of you miss and is very tightly tied into everyone's productivity. This one has been logged as a feature request with Jive (don't know the ID of it) - not just by us but by many others. No ETA on this one.

With regards to #2 - This should not be happening, especially considering the way the timeout is set (4 hours) - no one should be logged out while actively navigating through forums or composing messages (unless it takes you over four hours to do so!)  If this is happening to any of you consistently (i.e. you can reproduce it consistently), please reach out to me via private message if you are willing to work with us to troubleshoot this with us and Jive Support.

We made a conscious decision to utilize Adobe IDs to access forums - so that you can access all areas of Adobe.com (including forums) with a single user name and password instead of managing accounts for specific areas. S.D.A. is right to say that we cannot extend the login timeout because of security issues related not to forums, but to other areas of Adobe.com. That said, we are looking into ways that we could possibly extend the login timeout just for Forums. Also no ETA on this one at the moment, we are only at the investigation phase.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Sometimes I have to re-login after 30 minutes of active forum usage.  Sometimes I close the browser window for the night, come back the next morning (at least 8 hours later) and can still post without logging in.  Yep, something isn't quite right.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Chris Cox wrote:

Yep, something isn't quite right.

Agreed...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Chris Cox wrote:

Sometimes I have to re-login after 30 minutes of active forum usage.  Sometimes I close the browser window for the night, come back the next morning (at least 8 hours later) and can still post without logging in.  Yep, something isn't quite right.

Yup what Chris said. It makes no sense.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

kanguyen wrote:

…the way the timeout is set (4 hours) -

Is that to remain as the permanent standard?

Just asking…

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

This is a configurable number, right now it's set to 4 hours. As mentioned, we are looking into a way to implement a cookie-based "remember me" type functionality that would apply to forums only... but just investigating at this point.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

kanguyen wrote:

This is a configurable number, right now it's set to 4 hours. As mentioned, we are looking into a way to implement a cookie-based "remember me" type functionality that would apply to forums only... but just investigating at this point.

Well, it's not working. I stay logged in for much longer and much shorter periods, seemingly at random.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

Kath-H wrote:

Well, it's not working. I stay logged in for much longer and much shorter periods, seemingly at random.

Ditto.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
May 13, 2009 May 13, 2009

Copy link to clipboard

Copied

The timeout may be set to 4 hours but I routinely stay logged over night. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines