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Unable to see my Reply added to a Post

Explorer ,
Mar 23, 2021 Mar 23, 2021

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At a post, I hit Reply.

 

Type my comment.

 

Hit Post.

 

My reply does not show as new reply.  Did a Refresh, Sign Out, etc.  Nor does it apear in 'My follows', though other new Replies do show there. 

 

What am I overlooking?

 

 

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General troubleshooting

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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[Question moved to the Using the Community forum from the Acrobat forum]

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New Here ,
May 20, 2021 May 20, 2021

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Just for reference this problem still exists as at 20th May 2021. Looks like this has been ongoing for a few YEARS. I need to reply to an answer to my post but still cannot. I click the REPLY button and duly type my message and then click POST. But nothing happens

What is going on?

Regards

Andrew

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Adobe Community Professional ,
May 20, 2021 May 20, 2021

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What browser do you use?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 20, 2021 May 20, 2021

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Chrome on Windows 

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New Here ,
May 20, 2021 May 20, 2021

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Hi,

I use Microsoft Edge running on up to date Windows 10 Home.

Regards

Andrew

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New Here ,
May 20, 2021 May 20, 2021

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I am a new user of the Adobe Support Community.

I asked a question and a kind user gave me an answer. But:

When I try to reply "Preview" does not appear (hanging) and nothing happens when hittinng "Post".

I thought I had missed some information about how to use this forum..

Have I missed something?

 

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New Here ,
May 20, 2021 May 20, 2021

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Seems to be a problem that has existed for 2 years, if not more. You would think they would have sorted this problem by now. The replies to my original post have answered my query pefectly and wish to thank them for their help but clearly cannot do so.

Very frustrating.

Andrew

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New Here ,
May 20, 2021 May 20, 2021

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Thanks Andrew - I´m not alone...

As I see it the Support Community is not of any use as the problem prevents clarification/discussion of a subject..

Karsten

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New Here ,
May 20, 2021 May 20, 2021

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Strange - The Reply function is OK Here

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New Here ,
May 20, 2021 May 20, 2021

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Just about to post exactly that.

 

Weird

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Adobe Community Professional ,
May 20, 2021 May 20, 2021

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How did you reply to this post?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 20, 2021 May 20, 2021

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Abambo.

It seems the issue is replying to the original 2 post against my topic from Jim Wilde and JimHess. I have been able to reply to subsequent messages from others users and also additional messages from JimHess, mentioned above.

Regards

Andrew

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New Here ,
May 20, 2021 May 20, 2021

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LATEST

Hit "Reply"

Write the answer

Check preview

Send

 

Exactly what did not work before.....

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Adobe Employee ,
May 20, 2021 May 20, 2021

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Hi all, could you share examples of posts where this happened? Do you get any error messages? What's the exact behaviour, posting and nothing's there with no warnings?

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New Here ,
May 20, 2021 May 20, 2021

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  • Hi Silvia
  • Hit the reply button, type the message and hit post. Then nothing happens. No message.
  • Regards
  • Andrew

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New Here ,
May 20, 2021 May 20, 2021

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Same problem here.

Morover, the preview (before sending) is "hanging".

Karsten

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New Here ,
May 20, 2021 May 20, 2021

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I made a copy of the text and pasted i into a new post.

No problems with the new post:

https://community.adobe.com/t5/bridge/how-to-disable-bridge-2021-cache-sharing-version-2/td-p/120505...

 

Karsten

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New Here ,
May 20, 2021 May 20, 2021

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As I remember:

When resending  the message somthing like "cleaning up html" was shown...

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New Here ,
May 20, 2021 May 20, 2021

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LIGHTROOM CLASSIC CC AND LIGHTROOM CC IN THE CLOUD

 

KEEP trying to post to a reply on this post but nothing happens with no message. 

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Adobe Employee ,
May 20, 2021 May 20, 2021

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@karstenp94301365 I was able to merge your new post onto your previous one.

@AGMillhouse I was able to reply to the post you mention.

Can you both try different browsers or incognito mode and see if you're able to reply to both your posts that way? Thanks!

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New Here ,
May 20, 2021 May 20, 2021

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I just made a test reply to the original post without any problem.
I see my test reply also in Version 2 without having replied to that...???

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