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Where have my private messages gone?

LEGEND ,
May 03, 2014 May 03, 2014

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Have they been deleted as a side effect of the upgrade?

Cheers,

--

Neale

Insanity is hereditary, you get it from your children

If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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correct answers 1 Correct answer

LEGEND , May 03, 2014 May 03, 2014

All private messages and bookmarks were deleted as part of the upgrade. You won't be getting them back.

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Community Expert ,
May 03, 2014 May 03, 2014

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Mine are gone as well, so I think messages were Jived

I am also not able to send a new PM because the system says I have to be "following" the person... geez, this place is getting to be like Twitter

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LEGEND ,
May 05, 2014 May 05, 2014

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LATEST

John T Smith wrote:

I am also not able to send a new PM because the system says I have to be "following" the person... geez, this place is getting to be like Twitter

Could you try the workaround I posted at this link:

<Personal Messages>

I think it works but somebody else has to try it.

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Community Expert ,
May 03, 2014 May 03, 2014

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Neale,

The long answer is yes.

This seems to be as close as you can get.

https://forums.adobe.com/pm.jspa

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LEGEND ,
May 04, 2014 May 04, 2014

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Jacob, trying to follow your link gives me a Page not found error...

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Community Expert ,
May 04, 2014 May 04, 2014

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Exactly, Claudio.

That is as close as you can get, to the abyss that all our PMs fell into. I kept about 200 important/nice conversations over the 5 years from 2009 to 2014.

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LEGEND ,
May 03, 2014 May 03, 2014

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All private messages and bookmarks were deleted as part of the upgrade. You won't be getting them back.

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LEGEND ,
May 03, 2014 May 03, 2014

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To bad. I had bookmarked a bunch of links to provide help to others. Now I just have to look them up again. What a pain.

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Community Expert ,
May 05, 2014 May 05, 2014

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This system is a horrible mess... How about letting people know they're going to be losing all their PMs/Bookmarks/Personalized Settings before the so-called upgrade takes place?

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