Premiere not utilising Radeon (OpenCL) card during playback

Community Beginner ,
Dec 13, 2019 Dec 13, 2019

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I'm experiencing a lot more chop than usual during playback.

OpenCL is correctly being detected and selected for my project:

card 1.PNG

However, during playback my graphics card is barely being utilised (Radeon RX 550), while my CPU is maxed out at 100% (Intel i7-9700).

card 2.PNG

The footage is h264 and has several effects applied (Ultra Key, etc.) -- but I'm still seeing chop even when effects haven't been applied / FX is turned off (although curiously the CPU isn't  at 100%):

card 3.PNG


I recently upgraded my workstation - from an 8th-gen i3 & nVidia graphics card - and performance was reasonable on the previous machine, so if anything I expected the i7 to provide a big boost in speed.

 

I imagine the difference is down to Premiere Pro not actually using the Radeon card as task manager suggests.

Any ideas on how I can resolve this? I've seen some suggestions on using the registry to disable the Intel graphics - but this is not something I can easily do on this machine. (NB: the issue in that thread is slightly different to mine as I can actually select GPU renderer).

 

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Adobe Community Professional ,
Dec 13, 2019 Dec 13, 2019

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Guest
Dec 15, 2019 Dec 15, 2019

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Try disabling the iGPU in BIOS. 

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