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Inspiring
1月 24, 2020 8:38 午前 UTC
質問

macOS 10.15.2 で過去のファイルを開くとクラッシュする

macOS 10.15.2 で過去のファイルを開くとクラッシュする。

macOS 10.14 ででは普通に開く。

    このトピックへの返信は締め切られました。

    返信数 5

    nishu_kush
    Legend
    1月 24, 2020 11:58 午前 UTC

    Hi there,

     

    Thanks for reaching out. I understand that After Effects is crashing when you try to open a previous project.

    Do you see any error message when it crashes? What is the version of After Effects you are using? Also, in which version of After Effects this project was created?

    Let us know. We're here to help.

     

    Thanks,

    Nishu

    翻訳
    優美app作成者
    Inspiring
    1月 24, 2020 12:08 午後 UTC

    Hello

    Both versions are After Effects version 17.02 (Build 26).
    When macOS was Catalina, it crashed and could not be opened. (ToT)

    翻訳
    nishu_kush
    Legend
    1月 24, 2020 12:50 午後 UTC

    Thanks for the information.

    How do you open the project? Do you double click the file to open it or launch After Effects then go to File > Open Project?

    Please share a download link for After Effects crash log.

     

    Thanks,

    Nishu

    翻訳