Using the Community

Hi Team, could someone help me understand how many users are allowed to access the Creative Cloud products if I purchase Creative Cloud plan, and where I can find the usage report for my Creative Cloud subscription?

I would like to formally follow up on case ADB-44827608-R1Y7 opened earlier today.As I already explained, the problem is not limited to AI-generated PNG files. The “missing link” error (gray placeholder with green stripes) also appears in designs I created four years ago that have never used any artificial intelligence images. I am attaching the two screenshots again to make this perfectly clear:Screenshot taken in InDesign 2026 of the file “ReportajeSIP Abril 2026.indd” → shows the gray/green placeholder on the placed image (page 2).   The exact same section opened in Illustrator 2026 → the design appears perfect, with no link error whatsoever.   I have already performed all the recommended troubleshooting steps:Complete Creative Cloud repair Preferences reset (Cmd + Option + Shift while launching) Clean reinstallation of the program Manually re-placing the images I even installed and fully tested the latest InDesign 2026 Beta, but the problem persists exactly the same.The error only

Good day,We have multiple users who just received new laptops and new installations of Acrobat Standard or Acrobat Pro. With the new installations the option to request an e-signature is missing. We’ve tried several things, including being directed to switch off the new version of Acrobat’s UI, check the registry, and adding them to our Adobe Sign users, and none of these have worked. Can anyone assist us? Thank you.

I have recently re-installed Adobe Acrobat, and its new “Request E-sign” look is absolutely terrible. I can’t specify signer’s name right away. And when I go to “more options” It just opens a web interface that’s unusable. It takes too much time to load it and even more time to fill the document. it used to be much faster 

If I try to enter “<colon>” in a post’s title, I get a silly error message, “The title contains HTML tags”.  I guess the forum coders don’t understand how to escape text with special characters to produce valid HTML.    

It’s impossible to enter the text “XMP” followed by a colon. When I try to type the text shown in this screenshot:the forum converts it into “XMP.” (“XMP” followed by a period).  Copy and paste doesn’t work around it.  But you can enter it into a Code box:XMP:AlreadyApplied In the Lightroom and Camera Raw forums, it’s relatively common to discuss metadata issues, and XMP<colon> is a frequent prefix for important metadata fields. A little experimentation shows that typing “P” followed by colon always results in “P.” What is so offensive about P<colon>???  Did high schoolers code the forum platform?

test

: prohibition in post title when the moon is full checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

Ich habe jetzt mehrfach versucht, mein Konto über eure völlig überladene und technisch miserabel umgesetzte Oberfläche zu löschen. Natürlich funktioniert es nicht. Warum auch, wäre ja zu viel verlangt, wenn ein widerliches amerikanisches Milliardenunternehmen eine so simple Funktion hinbekommt.Eure „Hilfeseiten“ sind ein schlechter Witz. Hier, falls jemand von euch tatsächlich in der Lage ist, einen Link zu öffnen: https://helpx.adobe.com/account/individual/manage-your-account/delete-adobe-account.htmlDas hier wird mir in meinem Konto angezeigt und nein, ich verfüge über kein Abonnement, weil ich für widerliche amerikanische Technik nicht mehr zahle:Da euer System offensichtlich nicht in der Lage ist, grundlegende Funktionen bereitzustellen, fordere ich hiermit unverzüglich die vollständige Löschung meines Adobe‑Kontos gemäß Art. 17 DSGVO.Ich erwarte eine schriftliche Bestätigung, dass sämtliche personenbezogenen Daten, Nutzungsdaten, Verknüpfungen und Backups gelöscht wurden. Und zwar

: prohibition in post title when the moon is full checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

testing colon

Hi, I’m experiencing an issue with PSD file previews on macOS.Whenever I save a PSD file from Adobe Photoshop, the preview appears glitched when using Quick Look (pressing spacebar in Finder). Anyone knows why? 😓

How would I recreate this collection text effect? It looks like a displacement map but almost impossible to recreate?   

Premiere forum is down: 

Adobe Account Access app error. I recently purchased a Google Pixel 10 Pro XL and never used the Adobe Account Access app on this phone before. I tried signing in over a period of two days. I’ve spent countless hours trying to sign in to the Adobe Account Access app. I contacted support she suggested I sign into my account using an Incognito browser. I don’t think she understood I can sign in to my Adobe account. I can’t however sign in to the Adobe Account Access app on my Android 16 smartphone. It won’t accept the password. It won’t accept the code I recieved via SMS. It won’t accept the code sent to my email address. I’ll attach a screenshot of exactly what the error message looks like. If anybody knows what is going on or has a fix to this please hit me back. Thank you, PS: My phone won’t let me take a screenshot of “Sorry something went wrong. If this problem continues, wait and try again later, or contact Adobe Support for assistance”. That’s the error message I get when I try si

Is there a way to hide and unhide the Contextual Tool Bar with a simple keyboard shortcut? 

isnt generating any images. takes like 20 minutes to think and then sends oops there was a mistake. 

OK, it seems like this is a known bug but I found a couple data points, some of which might be new.The Problem: In AE 26.0, while rendering from a Synology NAS to a Synology NAS (with AE project on same NAS), during rendering, the Synology volume will be passively unmounted. It can be re-mounted without problem, but when unmounted the render fails because it can’t find the source files. Basically, in short order after starting render (w/in first 5 min or so), AE or the OS is kicking the Synology off on that computer. The Synology continues running, it just got unmounted locally.A couple of useful details: if I disable Multi-frame rendering, the project will render successfully. This has been documented elsewhere.HOWEVER, since I’m the weirdo with 7 various computers, I can report where it is and is NOT happening, and this isn’t happening on my Windows 10 based system, nor is it happening on my 2020 10 core iMac running 14.8.4It IS happening on my Macs running 15.7.4 on both a 2018 Mac