Questions

Good morning, I am trying to download Photoshop to my desktop and install the program it is not working. The exe file has been downloaded to my pc but when i double click on it to start installation, nothing happens, no meesage, no pop window, nothing. It looks like I have done nothing. I double click on the exe file several times, nothing. Then I open the task manager window and there are several Adobe Phooshop installers activated in the background processes. But then I noticed that it states that it is for a 32 bit when my system works with windows 11 64 bits. Would that be the reason? Then, where I can download the photoshop.exe in Adobe website? Why when I go to https://www.adobe.com/apps/all/all-platforms/pdp/photoshop?source=apps, there is only one button for downloading the program and it is for 32 bits only? Hopefully someone can assist here. Thanks!

Hi, I’m experiencing an issue with PSD file previews on macOS.Whenever I save a PSD file from Adobe Photoshop, the preview appears glitched when using Quick Look (pressing spacebar in Finder). Anyone knows why? 😓

How would I recreate this collection text effect? It looks like a displacement map but almost impossible to recreate?   

Adobe Account Access app error. I recently purchased a Google Pixel 10 Pro XL and never used the Adobe Account Access app on this phone before. I tried signing in over a period of two days. I’ve spent countless hours trying to sign in to the Adobe Account Access app. I contacted support she suggested I sign into my account using an Incognito browser. I don’t think she understood I can sign in to my Adobe account. I can’t however sign in to the Adobe Account Access app on my Android 16 smartphone. It won’t accept the password. It won’t accept the code I recieved via SMS. It won’t accept the code sent to my email address. I’ll attach a screenshot of exactly what the error message looks like. If anybody knows what is going on or has a fix to this please hit me back. Thank you, PS: My phone won’t let me take a screenshot of “Sorry something went wrong. If this problem continues, wait and try again later, or contact Adobe Support for assistance”. That’s the error message I get when I try si

Is there a way to hide and unhide the Contextual Tool Bar with a simple keyboard shortcut? 

Each time i try to install a new version of Adobe Acrobat Reader i get the error message “Error 1921 Service Adobe Acrobat Update Service (AdobeARMservice) could not be stopped. Verify that you have sufficient privileges to stop system services”. This is on my company windows 11 laptop and has been going on for about a year now hence i am stuck on version 2024.002.20895 and am constantly getting prompts to update that always fail. I don’t see any service called AdobeARMservice in my Services to stop. I raised a ticket with my company it department 9 months ago but they haven’t been able to fix it.How can i stop this error and update to the latest version please?thanks...

Greetings from the UK! I'm trying to create a multi camera edit from an initial edit on A cam, (using the sound from A Cam) but one of the cameras (B cam) couldn't be processed...any ideas? Could anyone kindly give me a step by step walk through in order to create a sequence using all three cameras? I'm also very much a beginner! Thx, Dom

I’ve just upgraded from Acrobat Pro 2020 (perpetual licence) to the 3-year 2024/Classic track equivalent on Windows 11. One of my primary uses for Acrobat is compiling portfolios of emails in Outlook 365. Previously in the 2020 version I could export the emails, then open the portfolio and make minor changes (set a horizontal/vertical window split view and add a “To” column to mimic an inbox).These functions are no longer available in Pro 2024/Classic. An entire right-click context/submenu is missing when the portfolio file is open.Screenshots below: 1) 2020, showing the availability of the “View” context menu to make changes to columns and the use of a vertical screen split and 2) 2024, showing the lack of this menu.The lack of functionality is appalling. I also attempted to contact support via the website chat and my query was terminated without ever speaking to anyone. Customer service is nonexistent.Any assistance would be appreciated as this functionality is critical to my workflo

When is adobe going to fix the Illustrator bug in version 30.2.1 - I can’t save files as .ai unless I uncheck Make PDF compatible or save as EPS only. This has been the problem in the last update as well. I also can’t get through to the customer service number. after phone directory hell. , it says I only have a minute wait time then silence for 5 minutes or more. Do better Adobe, Please

I am not getting any notification for replies. Is this setting correct to get notification for replies? 

Hi everyone,I have been dealing with this issue in InDesign for the last few months and it's becoming really frustrating. Whenever I try to update a PDF from the Share panel, I get the following message:"There was an error updating the artifact."The preview just keeps loading and then fails. The only workaround that works is:Delete the link Share the link again This is not practical at all, especially when working on active documents. I even formatted my entire system thinking something was wrong on my end, but the issue still persists.Has anyone actually found a proper fix for this? This dosent work at all -  Adobe Link

When I download an item from Adobe Stock, I want to copy and paste the keywords into the metadata in my own database so I can easily find the image later. However, I’m unable to copy the “similar keywords” shown on the site.To clarify, I’m trying to copy these keywords only for the same image I licensed, so I can store them for future search access. I am not copying them to use on other images.Is there a way to enable copying those keywords?

I am not getting any notification for replies. Is this setting correct to get notification for replies?  

Hello Everybody,I have a big problem with symbols that I need to scale/unscale a lot, I used photoshop file in my Symbols that I made very big so I can zoom in, and I really need to zoom in, the problem is that when I zoom out, my Picture just disapear/glitch, and it does when I unscale it too. I tried to made a render because I thought it was just a a screening bug but same problem with swf files and png sequences.I can’t find any solution and I will lose weeks of work If I don’t solve my problem.Can someone help me please? 01_OK but minimum size02_ same frame,one zoom out, wing disappear03_same frame, one other zoom out, everything disappear/glitch, and same thing with just scaling 

Hello,the sidebar (the one above the windows) in Adobe applications is only active when accessed from the top left. I can't move the windows any other way (I usually move them using the center or right side of the sidebar). It's really annoying. How can I fix this?Thank you very much.

I just got a new Mac. Running Acrobat 2025.001.21288. On my old Mac, there was a button at the top of the Bookmarks side panel that would navigate to the bookmark for the currently selected position in the PDF. I don’t see that on my new system. Where did Adobe hide it?

Creative Cloud 6.8.1.861 under macOS Tahoe 26.3.1: Empty folders named ngl (or NGL?) keep being created in /Users/Shared, typically a new one within a day after deleting its predecessor.  I asked in Apple community forums and got the indication that they were related to Adobe Creative Cloud Next Generation Licensing.  Is there a way to prevent these useless folders from being generated?Strange: this problem has recurred for several months, but since yesterday, when I started asked communities about it, it has not occurred!

I want to remove glasses glare from a photo in elements

ADOBE ID.Ho dimenticato la password di adobe e vorrei cambiarla.Ho guardato sul l'help di adobe per “Reimpostare la password dimenticata. Entro nel mio account, ma quando cerco il link suggerito che dovrei trovare in basso non trovo lo trovo  "Ottieni aiuto per accedere") quindi non so come procedere.Ho provato anche ad entrare nell’ Accesso e sicurezza per modificarla. Ma per cambiarla me la chiede…Grazie.

Please anyone, help me fix this error. 

Lately, whenever I import photos into Lightroom Classic (latest version, PC running Windows 11), the newly created date folder consistently shows above the parent folder in the Library module, although the files are correctly located within it, as “Show in Explorer” reveals. I am unable to drag the new date folder into its proper place (the year folder), because the path is technically correct, meaning the photos are already where I am trying to put them. Hoping others may have had and solved this problem, although I did not see any discussions about it. I did recently have to replace the drive in question, as the old one was damaged, could this help explain the problem? Thanks in advance for any suggestions.

So, almost everytime I open Illustrator i get this tab : Youve reached the device limit, please log out from one of the devices. But the only device where I use Creative Cloud is my laptop.  Is there a way to fix this? Does this problem has to do with me using two different Illustrator versions?  

Used to be able to filter the Illustrator community by topic. (Scripting in my instance) Is this still possible with the new community layout? Would love to be able to sort Illustrator community posts by latest activity first and then filter the posts by scripting only. Hopefully this is still possible.

I need to cancel my Illustrator subscription, but the plan doesn’t appear in my enterprise account. I also can’t access the Admin Console or live chat to share the error. I’m in Saudi Arabia and was told to contact Customer Support for cancellation.