Questions

how to I contact a support supervisor 

The new user interface for the Adobe forums (on the Gainsight platform) is even worse than the old Khoros platform. The interface is determined not to show you information, collapsing nested replies, showing you just seven lines of the reply you're composing, showing top-level replies in newest-first order, and providing no page index for accessing long threads. To ameliorate these inanities, I wrote a free browser userscript that automatically expands nested replies, expands the input box of new replies to fill the window, changes the initial reply ordering to oldest first, and shows up to 30 top-level replies at once.  To install the script: 1. Install the free, widely used Tampermonkey browser extension. 2. Visit the script's page and click Install:https://greasyfork.org/en/scripts/564953-automatically-expand-replies-in-adobe-forums/ * * *I've tested this mostly in Chrome on Mac, with cursory testing with Firefox and Safari on Mac and Safari on Iphone, but Tampermonkey is also avail

Finding the search functionality pretty poor on these new forums, I'm viewing the lightroom classic page and unless I specify lightroom classic in the search question I get results from every adobe app section listed . Finding much hard to ascertain as to whether the issue I have is a current new bug or an issue that someone solved  years ago. It seems to like throwing up 8 year old threads that are all locked . Is it possible to just search the say the lightroom classic section?  (Windows 11 opera browser)

I've been using community.adobe for years and recently saw a pop-up promoting "the new Adobe Community" at adobe.community.A few questions before I make the switch:1. Will my existing login and profile info carry over, or do I need to create a new account?2. Are both communities going to be maintained going forward, or is one being phased out?3. What's the long-term plan — full migration to adobe.community?Seems a little confusing to have two separate forums serving the same user base. Would love some clarity!

I wish to correct my name,  remove the automatically added figures. How have I to do that? 

I had a restriction on my Behance profile and I cannot offer Appreciations, I sent two tickets to Behance support and I didn't receive an asnwer as to how long will the restriction be in place and what can I do to have the restriction lifeted. Any help would be appreciated.

Hello,We are writing regarding the restrictions recently applied to our Adobe Behance account.We received an email stating that the following action had been taken against our account:“Measures taken: All content hidden from search discovery. Reason: Spam.”After receiving this notification, we immediately submitted an appeal explaining that we have never engaged in spam distribution, artificial activity boosting, or any other actions that violate Behance policies.Approximately one day later, our appeal was rejected without any detailed explanation. We then contacted support directly via email and once again clarified the situation, emphasizing that we did not commit any violations related to spam or platform abuse.The following day, we received another generic response that did not contain any clarification regarding:the exact reason for the restriction, what specific actions triggered it, how long the restriction will remain active, or what steps are required to resolve the issue.At t

Can someone explain to me why so many useful and BRAND NEW threads on here keep getting shut down before anyone can respond or actually give good advice. Continually shutting down forum threads that simply do not please the powers that be needs to stop NOW.

I pay premium for these services.  Adobe is supposed to be a quality software company, but their AI image generation and video capability is worse than the average free app on my phone.

Anyone else having issues with the generative AI removal tool? I don't see the eraser icon once I hit erase, so if I want to make adjustments, it's difficult to find the exact spot to make adjustments after. And I am missing the three options for generative removal, instead I’m given the refresh option and those options aren’t that good. The three options were more accurate.

I am monthly charged for an Acrobat subscription. Logging into my account, I can not see the plan. Hence I can not change it. And there seems to be no way of getting in touch with customer support - but to open a user here and post?

I received this email today from the above address telling me that I have duplicate subscriptions and that I have to delete 1 otherwise I will be charged for both. I did not click the links provided, instead I went to my CC account to have a look. There was no duplicate account. I think this was a scam bait. Has anyone else received such an email? Be careful. Don't click links.

Hi everyone,We’re trying to determine the best way to handle a recurring multi‑signer PDF workflow without permanently locking the document.Scenario:We send a PDF to multiple signers. At the end of the signing process, the PDF becomes locked due to a digital certificate. The same PDF needs to be used again at the end of each month for a callback process and must be signed again. Once a digital certificate is applied, the document cannot be modified unless it is printed/recreated, which breaks the workflow.Additional issue:After monthly reports are called back, we combine all signed PDFs into a single PDF for compliance submission. When combining PDFs that contain certificates, the signatures are stripped from the final combined document upon saving.Question: Is there a way to:Send a PDF to multiple signers without applying a document‑locking certificate, or Configure Adobe Sign/Acrobat so the document remains reusable and signatures are preserved when combining PDFs?Any guidance, best

There is no option to choose. “Best answer” in this thread:I am able to choose it in other threads.

 I have submitted a question. Where do I find it and replys (if any) ? 

Basic question ...I've used community.adobe for years ...I just saw a pop-up at the bottom for "Explore the new Adobe Community." and clicking the link goes to adobe.community.Questions:Do I have to set up new login info on adobe.community, or will my info from community.adobe migrate/transfer over?Are both forum/communities going to be maintained for the foreseeable future?What is the overall plan?It seems a bit odd to have two different forums to maintain for the same issues and user base.

Been around for years.Just discovered I cannot edit my posts any longer.I read that a forum user has to be around for a while, but I’ve been here for quite a while (and was able to edit!): What am I missing here?

test of dup titles

Hi Community, I'm creating this post to clarify what kind of questions should be posted on this board since there seems to be some confusion. This space IS for: Adobe Community profile questions or issuesFeel free to post any Community profile questions, and check out our How to change your community username thread if you want to change your username. Questions regarding our Community Guidelines Reporting bugs from the Adobe Community This space IS NOT for: Adobe product issues or questionsYou have dedicated boards for most products on our Community Homepage. Simply scroll or filter through our multiple boards and select the product you're having issues with. Account, subscriptions, and paymentsPost your question/problem on our Account, Payment & Plan board. Downloading and installing issuesPost your question/problem on our Download and Install board. AEM productsThe AEM team monitors a separate community outside of this one. If you have any questions regarding their products,

It is entirely too hard to find the option to post to a discussion/ask a question. The button should appear any time one searches the community so users don't have to dig for it.

I have written some CSS to improve the display of the new forums.It is focused on better readability (font sizes and weights) and reducing wasted space.It also includes indication of visited posts (gray text). The stylesheet is free to use at your own risk, and you can edit it to taste.Be aware that future updates of the forum software may lead to unexpected results when using injected css. The Photoshop main page is coded differently than the other main pages, so there are some inconsistencies. The most important one being that the Photoshop main page will display "Welcome to the community" instead of "Photoshop ecosystem" at the top. All other main pages use the name of the application here. To use, open the attached file (Adobe-forums.css) in a plain text editor.If you have trouble opening it, change the extension from .css to .txt.Then copy the contents of the file (not the file itself) into a CSS injector extension for your web browser.I use the excellent User JavaScript and CSS e

“Document name” between “Wrong Name”., “Correct name” and 1 more is Signed and Filed!  

Good day,We have multiple users who just received new laptops and new installations of Acrobat Standard or Acrobat Pro. With the new installations the option to request an e-signature is missing. We’ve tried several things, including being directed to switch off the new version of Acrobat’s UI, check the registry, and adding them to our Adobe Sign users, and none of these have worked. Can anyone assist us? Thank you.

I have recently re-installed Adobe Acrobat, and its new “Request E-sign” look is absolutely terrible. I can’t specify signer’s name right away. And when I go to “more options” It just opens a web interface that’s unusable. It takes too much time to load it and even more time to fill the document. it used to be much faster