Legend

Question

Browser script to make the new forums more useable

Forum|Forum|2 months ago
February 5, 2026
15 replies
701 views

The new user interface for the Adobe forums (on the Gainsight platform) is even worse than the old Khoros platform. The interface is determined not to show you information, collapsing nested replies, showing you just seven lines of the reply you're composing, showing top-level replies in newest-first order, and providing no page index for accessing long threads.

To ameliorate these inanities, I wrote a free browser userscript that automatically expands nested replies, expands the input box of new replies to fill the window, changes the initial reply ordering to oldest first, and shows up to 30 top-level replies at once. To install the script:

1. Install the free, widely used Tampermonkey browser extension.

2. Visit the script's page and click Install:

https://greasyfork.org/en/scripts/564953-automatically-expand-replies-in-adobe-forums/

* * *

I've tested this mostly in Chrome on Mac, with cursory testing with Firefox and Safari on Mac and Safari on Iphone, but Tampermonkey is also available for other browsers on Windows, Android, and IOS.

The script isn't perfect, e.g. the expanded reply text box sometimes jumps around after typing a few lines.

Also, until very recently, the forum only displayed the first 7 lines of replies, forcing you to click Show More on each reply! Adobe seems to have fixed that, but the script will do it automatically if that feature ever gets turned on again.

Per Berntsen

Community Expert

@johnrellis

For the record, and in case you’d like to include it in your script, here’s the CSS rule that hides the reply box.

.editor__collapsed {
	display: none !important;
}
  /*hides Leave a reply box*/

leo.r

Community Expert

Thanks Per, I only now see this reply. As you know from the reply I left earlier, I eventually figured it out myself (of which I’m totally proud).

johnrellisAuthor

Legend

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@leo.r and @Stan Jones,

I wasn’t seeing that annoying floating reply box. Turns out that I’ve got @Per Berntsen’s CSS stylesheet installed, and the floating reply box doesn’t appear when it is enabled.

leo.r

Community Expert

I wasn’t seeing that annoying floating reply box. Turns out that I’ve got @Per Berntsen’s CSS stylesheet installed, and the floating reply box doesn’t appear when it is enabled.

Thanks John! Indeed, the CSS stylesheet eliminated the annoying box. Big relief.

(The script itself requires several tweaks though. I’ll be in touch with the author.)

Stan Jones

Community Expert

@johnrellis,

Re the “sticky reply field.”

This is the common “invitation” to post a reply. After the original post, you see your own avatar in a box and “Leave a reply...”

I don’t recall it showing this behavior of showing almost all the time. Now, as before, if an original post is longer than one screen, it does not show. And as you scroll down to the bottom of the original post, you see this box with your avatar and “Leave a reply.” If there are replies present, and you scroll on, that box scrolls up as normal text. But once that box scrolls up and off the screen, it reappears at the bottom of the page and stays at the bottom of the page, covering replies as they scroll up.

I am using your script, and the box does this with the script enabled or disabled.

I love your script.

Stan

leo.r

Community Expert

it reappears at the bottom of the page and stays at the bottom of the page, covering replies as they scroll up.

Yes, in my view it’s poorly implemented; that is they shouldn’t have implemented it this way at all.

I don’t believe I’ve ever seen this kind of counterproductive behavior of the reply field in any forum I’ve ever participated in.

Out of curiosity, I also checked some of Gainsight's forums they showcase on their website. They didn’t seem to implement this kind of sticky-floating reply field anywhere else.

leo.r

Community Expert

Hi John,

Recently, Gainsight struck again and added yet another feature that degrades the forum experience, the sticky reply field:

I wonder if something can be added to your script to eliminate this obstacle?

Thanks!

johnrellisAuthor

Legend

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Hi Leo,

I can’t access that post (“Access forbidden”). Can you describe what you’re seeing? Right now, I’m not seeing anything different about replies.

leo.r

Community Expert

It’s this sticky reply field at the bottom of the page (it appears if you scroll down in a thread that has at least a few replies to be scrolled):

P.S. I guess you can’t see that discussion as it’s in the Back Room forum.

johnrellisAuthor

Legend

Version Lightroom Classic: 14.0.1 [ 202410161356-30922cfc ]
Optimisation SIMD de Camera Raw : SSE2
You have an older CPU that doesn’t support the AVX2 instructions, which LR 14.1 and later require:

johnrellisAuthor

Legend

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I released version 1.14, which shows the full date/times of posts, e.g.

The HTML code suggests that it’s supposed to be displayed as a tooltip when you hover over it, but it doesn’t work.

To update the script in your Tampermonkey, go here:

https://greasyfork.org/en/scripts/564953-automatically-expand-replies-in-adobe-forums/

Click the Install / Update / Reinstall This Script button. (I see different labels at different times.) Then Tampermonkey will ask you to Update, Overwrite, or Reinstall.

johnrellisAuthor

Legend

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

I released version 1.13, which allows manual resizing of reply boxes to arbitrarily large vertical and horizontal sizes.

To update the script in your Tampermonkey, go here:

https://greasyfork.org/en/scripts/564953-automatically-expand-replies-in-adobe-forums/

Click the Install / Update / Reinstall This Script button. (I see different labels at different times.) Then Tampermonkey will ask you to Update, Overwrite, or Reinstall.

johnrellisAuthor

Legend

johnrellisAuthor

Legend

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

I released version 1.12 of the script, changing the way that reply boxes are handled (kudos to Per Berntsen for pointing the way). Now, the reply box has a resize handle in the lower-right corner, and it starts out at 7 lines. After entering at least 5 lines, you can resize the box up to 32 lines (a limit hardwired somewhere in the forum code). If you try to resize the box before entering at least 5 lines, it will bounced back to its original size.

To update the script in your Tampermonkey, go here:

https://greasyfork.org/en/scripts/564953-automatically-expand-replies-in-adobe-forums/

Click the Install / Update / Reinstall This Script button. (I see different labels depending on browser.) Then Tampermonkey will ask you to Update, Overwrite, or Reinstall.

Per Berntsen

Community Expert

you can resize the box up to 32 lines (a limit hardwired somewhere in the forum code)

Thank you John.

It seems that this limitation only applies when replying to the original post.

When replying to any other post, I can make the box as tall as I want.

Also note that in line 114 of your script, d.style.resize = "vertical" can be changed to d.style.resize = "both" which will allow changing both width and height.

leo.r

Community Expert

Thanks @johnrellis! That is great help (until the option to expand all is introduced, which is a must).

(Obsolete info removed)

johnrellisAuthor

Legend

@leo.r I tested the script briefly and it doesn’t seem to expand all replies. I’m using Edge on Mac.

That thread works in Chrome / Mac. I’ll take a look at Edge / Mac later today, thanks.

leo.r

Community Expert

@johnrellis Thanks John and ignore this! All is working now. Had to enable permissions in Tempermonkey settings (which wasn’t all that obvious). This script is great.

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