Bug Reports

I spent over 20 minutes editing a reply, and after clicking Send, I got the error message “Something’s gone wrong”, and all of the reply text has disappeared.  Thank you for respecting my time.    This problem is easy to reproduce.  Create a new reply and copy/paste the text from the attached file “buggy.txt” into the reply, then click Send.  Adding a space before the open parentheses avoids the problem.  Shame on the developers. The old Khoros platform saved your edits every few seconds and would recover them in situations like this.

In the last day or so, using Cmd/Ctrl click  on subject lines in the the threads listings no longer opens the thread in a new tab. You can still right-click a subject line to open it in a new tab. Can anyone point me at the general HTML/DOM mechanism that might be causing this?  If I know what to look for, I can try to fix this bug in my browser script for making the forums more useable.

On main Photoshop community page, Mac, Firefox, command click link for new tab goes to page in same tab. Not the expected behavior. Not a big deal but it breaks long history of web link behavior on main page.

제목 그대로 작업했던 이미지들이 세로선으로 깨져 있거나 안보이는 상황입니다.근데 링크가 깨져 있는건 아닙니다. 같은 사진이어도 하나하나 다 넣어야 하기도 합니다.그렇다고 모든 사진을 링크포함을 할 수도 없고… 인쇄 사고 날까봐 무서워요. 혹시 비슷한 경험 하신분 도움좀 부탁드립니다.,,

I have two different Adobe sign ins. I had been using my regular email address for the forum and a secondary email address for my Creative Cloud account. This ensures that notifications of forum replies get sent to my regular email address. However, I’ve recently been getting some replies at my regular email and some at my secondary one. When I click on my avatar in the forum at the top right and select My Profile, it doesn’t let me know which email address I’m signed in under. I’d like to be able to know which email address I’m signed into when using the forum so I can control to which email address the reply notifications are being sent so I’m not bouncing between email addresses trying to follow the replies.I was trying to mark a reply to a post I created as Best Answer. However, I couldn’t find the option to mark it as Best Answer. When I click on my avatar at the top right in the forum and select “Logout”, I get sent to this error page:In any case, even if I sign out of one login

After updating to macOS Tahoe 26.4.1, the "Save As" dialog shows an empty filename field after applying a digital signature in Adobe Acrobat Pro.Setup:- Mac mini M4 (2024)- macOS Tahoe 26.4.1- Adobe Acrobat Pro 26.001.21529 (Universal, Apple Silicon)Steps to reproduce:1. Open any PDF2. Apply digital signature3. Save As dialog appears with EMPTY filename field4. Cannot even paste text into the fieldSame Acrobat version on MacBook Pro M2 with macOS 26.3.1 works correctly - filename is auto-filled as expected.Issue started immediately after macOS 26.4.1 update. Reinstalling Acrobat (including clean install via Creative Cloud) did not fix the problem.Business impact: We sign 50+ PDFs daily. Manual filename entry is not workable.Please prioritize a fix.

Although I signed in with my university academic email .. all features are still closed.Duplicate I used my academic emaila yet all features are closed | Community

I have created a website in portfolio    and bing webmaster tools says there is no H1 tag I have followed the following stepsAdd a Heading 1 Text BlockGo to your Adobe Portfolio editor Click on your homepage in the left sidebar Hover at the very top of your content area — above your existing paragraph text Click the + button to add a content block Select Text Type or paste your main heading: Andrew Warden Photography — Railways, Transport & Travel Highlight that text In the formatting toolbar change the style from Paragraph to Heading 1 Click Save and Publishand when previewing the page the text is not available only a blank text box How can I get the H1 text block into the  webpage as this template suits the website i have created 

For at least the last few days, the forum search hasn’t been displaying result posts in these forums: Lightroom Classic, Camera Raw, Lightroom Ecosystem.  It does display results in some other forums I’ve tested: Photoshop Ecosystem, Acrobat, Adobe Premiere. On Mac, I’ve tested Chrome, Firefox, and Safari, and on Windows, Edge (all with extensions turned off).  And yes, I use Google search, but the forum search and Google search have different capabilities and limitations. ​@Rikk Flohr_Photography, since there appears to be no active Adobe monitoring of this forum, perhaps you can forward this to the responsible people?    

I downloaded two photos from the section that says Libraries & Brands. The choices to download were in jpg or png. I chose jpg. The images that downloaded were 240x360 instead of the larger jpg sizes that are well over 1000 px. Why are there two sizes in two different locations? This was an entirely bad user experience that messed up my limited 10 download amount. Now I have two images that I can’t really use. There should not be two sizes in two different places for no reason. If that is absolutely needed, then it should be made absolutely clear in the dialog pop-up box when selecting between jpg or png and the pixel size should be present. So again, I need my two images replaced by the larger images.

If I try to enter “<colon>” in a post’s title, I get a silly error message, “The title contains HTML tags”.  I guess the forum coders don’t understand how to escape text with special characters to produce valid HTML.    

It’s impossible to enter the text “XMP” followed by a colon. When I try to type the text shown in this screenshot:the forum converts it into “XMP.” (“XMP” followed by a period).  Copy and paste doesn’t work around it.  But you can enter it into a Code box:XMP:AlreadyApplied In the Lightroom and Camera Raw forums, it’s relatively common to discuss metadata issues, and XMP<colon> is a frequent prefix for important metadata fields. A little experimentation shows that typing “P” followed by colon always results in “P.” What is so offensive about P<colon>???  Did high schoolers code the forum platform?

: prohibition in post title when the moon is full checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

Ich habe jetzt mehrfach versucht, mein Konto über eure völlig überladene und technisch miserabel umgesetzte Oberfläche zu löschen. Natürlich funktioniert es nicht. Warum auch, wäre ja zu viel verlangt, wenn ein widerliches amerikanisches Milliardenunternehmen eine so simple Funktion hinbekommt.Eure „Hilfeseiten“ sind ein schlechter Witz. Hier, falls jemand von euch tatsächlich in der Lage ist, einen Link zu öffnen: https://helpx.adobe.com/account/individual/manage-your-account/delete-adobe-account.htmlDas hier wird mir in meinem Konto angezeigt und nein, ich verfüge über kein Abonnement, weil ich für widerliche amerikanische Technik nicht mehr zahle:Da euer System offensichtlich nicht in der Lage ist, grundlegende Funktionen bereitzustellen, fordere ich hiermit unverzüglich die vollständige Löschung meines Adobe‑Kontos gemäß Art. 17 DSGVO.Ich erwarte eine schriftliche Bestätigung, dass sämtliche personenbezogenen Daten, Nutzungsdaten, Verknüpfungen und Backups gelöscht wurden. Und zwar

: prohibition in post title when the moon is full checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

checking forum capabilities regarding punctuation in title and sundry nonsense required here to circumvent duplicate title prohibition 

Premiere forum is down: 

isnt generating any images. takes like 20 minutes to think and then sends oops there was a mistake. 

OK, it seems like this is a known bug but I found a couple data points, some of which might be new.The Problem: In AE 26.0, while rendering from a Synology NAS to a Synology NAS (with AE project on same NAS), during rendering, the Synology volume will be passively unmounted. It can be re-mounted without problem, but when unmounted the render fails because it can’t find the source files. Basically, in short order after starting render (w/in first 5 min or so), AE or the OS is kicking the Synology off on that computer. The Synology continues running, it just got unmounted locally.A couple of useful details: if I disable Multi-frame rendering, the project will render successfully. This has been documented elsewhere.HOWEVER, since I’m the weirdo with 7 various computers, I can report where it is and is NOT happening, and this isn’t happening on my Windows 10 based system, nor is it happening on my 2020 10 core iMac running 14.8.4It IS happening on my Macs running 15.7.4 on both a 2018 Mac

I login, sometimes I remain logged in for a while, sometimes only for a moment. I login again, I get a code from Adobe, but I’m not asked to provide it and the login is successful. Totally random as to how long I remain logged in.

Lightroom has always worked perfectly for me and suddenly its crashing constantly, often immediately from opening. No other software has a similar issue, eg photoshop or any other high tariff software. I have the highest spec macbook pro so dont believe its RAM etc. I have updated my macbook software, updated lightroom, uninstalled and re-installed all with no avail other than perhaps a temporary improvement

Within the last hour or so, header links to Notifications, Avatar, and Create Post button have gone missing.  I was only able to create THIS post by narrowing my viewport & clicking the PLUS (+) sign that appears in the screen’s lower right corner.  Desktop Firefox, ver 148.02Win11 ver. 25H2 Anyone else missing header links? 

EDIT:Following user’s request, I removed the private information to remain compliant. I am M... - and my partner is G....we have separate accountsI do not like that my account is being shifted to an account that looks like hers but isn’t really hers. It feels fake. I am posting from this fake account because I am unable to access my own account. Here is my account.here’s how I log in:And after logging in I am shown some fake account. OMG what is that? I did not notice that earlier. I just did not bother to assume that with my own u and pw I would login to someone else’s account.Account name is very similar to my partner’s account. She has a creative cloud plan with 4k generative credits. That is amazing. But that - green thing - that’s not my account. What is this? OMG what is that?So before I record an actual bug at Firefly, I must report this accounts problem first. As far as I’m concerned, currently I am not logged in into her account. Yet still the name is very similar. Cannot be c

Hello,I have an extendscript that imports a file and resizes that import based on the value in /tmp/valeurTauxReduc.txt (for example 80)app.executeMenuCommand('preview');var docRef = activeDocument;var lireTauxReduc = new File ("/tmp/valeurTauxReduc.txt");lireTauxReduc.encoding = "UTF8"; lireTauxReduc.lineFeed = "unix"; lireTauxReduc.open("r"); var resultlireTauxReduc = lireTauxReduc.readln();numbReduc = parseInt(resultlireTauxReduc);redraw();var saveFileTempo = new File("path/to/file.pdf");fichierPdf.copy(saveFileTempo);docRef.placedItems[0].relink(saveFileTempo); // Importe le fichier// Incorporer l'image importéedocRef.placedItems[0].embed();// Mise à l'échelle du décor uniquementif (lireTauxReduc.exists == true){ docRef.groupItems[0].resize(numbReduc, numbReduc, true, false, false, false, 100, Transformation.CENTER);}redraw();It works flawlessly on my Mac (Sonoma 14.6.1) but for some reason doesn’t do the resize() on a more recent one (Tahoe 26.3.1).I’ve tried debuging it

We have been using DenuPDF to inject a HTML link into a PDF for literally a decade.All of a sudden we are getting a https://app.avidxchange.net/AvidSuite/File/InvoiceAttachment/38c53718-0a08-4af4-a2ef-4456f00581a7  https://app.avidxchange.net/AvidSuite/errors/404.aspx?aspxerrorpath=/AvidSuite/File/InvoiceAttachment/38c53718-0a08-4af4-a2ef-4456f00581a7  I also did this to https://www.cnn.com/ and the results were NOT good.It is found that Adobe is adding Test to the HTML and messing up the web site which is spiting out a .NET Error 404 page not foundI updated to the latest version of AbodeI attached the files, could you please tell me what is wrong