Bug Reports

the automatic transcription fails to properly transcribe the dialogues and this issue leads to wrong close captions

I have an Adobe Illustrator document that contains two separate PSD files.One PSD is used as the background, and the other PSD contains a visual with a shadow underneath set to Multiply blending mode. In Photoshop, the shadow correctly interacts with the background. However, when these two PSD files are placed separately in Illustrator, the Multiply shadow does not interact with the background PSD and does not darken it. The layer order is correct, and there are no issues in Photoshop. The problem only occurs in Illustrator when the PSD files are placed separately. I would like to know whether this is a known limitation or a bug related to how Illustrator handles transparency and blending between separate PSD files. If there is a recommended workflow to preserve correct Multiply blending, I would appreciate your guidance. Thank you,Özge

Does anyone encounter the same issue?The “create a post” button is shown in all forums but not in the Premiere forum for me. So I can create bug reports and feature requests everywhere but not in Premiere (which I was able to do before, also in the new community after the update)

Bilgisayarıma Adobe reader yüklemek isterken hep şu hatayı alıyorum neden olabilir

Ever since the update in November last year we have not been able to successfully export any files that contain placed InDesign files to PDF. I placed a post in the community forums last year where multiple other people experienced the same issue but now that post is gone without being addressed so I am posting it here again.Last year the exported PDFs resulted in low resolution images regardless of what export settings were used. Now we aren’t even able to generate a PDF with constant errors.The reason we used placed InDesign files is so that if any changes are made to the original we’ll know because the file will show as modified. I do not want to copy and paste the InDesign file or place a separate file like a PDF or JPG as that doubles our work and doesn’t guarantee us that we will make sure all files are up-to-date. We’re using InDesign 21.2 on a 24 inch M1 Mac - everything was working fine until the latest update and we can’t afford to revert back to the previous versions now.I n

Reciban un cordial saludo.En el mes de diciembre último intenté usar la versión de prueba gratuita de Adobe y, luego de notar que no se ajustaba a mis necesidades específicas, ese mismo día cancelé dicha versión (gratuita). Para bien, cuento con imágenes de la cancelación que realicé (con cierta decepción ya predecía que algo así me podía suceder). Sin embargo, a pesar de la confirmación de mi cancelación, posteriormente se me generó dos cobros de S/121.54, una a fines de diciembre (20/12) y otra a fines de enero (23/01). Hoy, que he notado los cobros indebidos, ingresé a mi cuenta de Adobe y verifiqué que nunca cancelaron la suscripción a la prueba gratuita, como se me había confirmado. Tuve que realizar nuevamente el procedimiento de cancelación y, nuevamente, guardar las evidencias en caso se requieran. Intenté buscar en toda la plataforma de Adobe el medio para solicitar el rembolso de los cobros indebidos, sin embargo, no encuentro el canal de atención para este tipo de solicitude

Description:In Premiere Pro Beta, when entering a numeric value (for example, adjusting a clip’s Scale parameter) or typing into any search field (such as searching for effects), the application becomes unresponsive after pressing Enter or clicking outside the field. The value is not applied and the action does not execute.This behavior occurs consistently across all panels that require manual value input or text-based searches.Expected behavior:The entered value or search query should be applied immediately without freezing or locking the interface.Actual behavior:The interface freezes and the change is not applied.

While generating voice from text in Firefly the result is unrecognizable. Speed seems to be excessively high even at normal (1x) speed however slowing down the speed as no impact. 

Seems like you updated the community and guess what. my posts from the past 3 weeks have disappeared! Also all my profile data was missing apart from my signature.ThanksRob

Hi, I have a Illustrator file in which a few png icons are in. When I export the Illustrator file to pdf, all png are pixelated. I only have the problem since updating to the new version of Illustrator, the same file exportet fine before updating.  What are possible fixes?

Hi. (I’m posting this from a free account using a different email address, because my Adobe account can’t access the site.) When I'm logged into my paid Adobe.com account, every page on community.adobe.com returns an error message. I am completely locked out. The site displays the message “You are not allowed to access this site,” then usually, not always, immediately redirects to another URL (https://community.adobe.com/t5/errors/FilterErrorHandlerPage),  displaying the message “An Unexpected Error has occured.”  Even though I’m signed in, the error pages have a “Sign In” button at the top-right, but clicking it returns a 403 error from the server. This happens on every browser I’ve tried: Mac Safari, Firefox, and Chrome, and on iPhone Safari. I spent about 2-1/2 hours with Adobe support, and all we accomplished is getting me logged into a new free account to access this site. Am I banned? Is there something wrong with my account? Thanks.&n

I had already selected 'windows', clicked post, then this error message came up but with no 'topics' left to pick from! See screenshot. It'd be great it Adobe outsourcing tech support to their own customers then didn't also get in the way of that.  

For the past four hours or so, I can't reply to many threads in the Lightroom Classic Bugs forum.  When I click Reply, the browser scrolls to the second post in the thread or the green-boxed correct answer if there is one, but no reply box appears.  With two threads, I waited for about an hour and then was able to reply, but I can again no longer reply on those threads.   I've tried Chrome, Firefox, and Safari (Mac); logged out and in; deleted all "adobe" cookies and site data.   @Bob Somrak is experiencing similar symptoms with this thread: https://community.adobe.com/t5/lightroom-classic-bugs/p-default-metadata-shows-original-and-cropped-as-same-dimensions/idi-p/12874469#comment-on-this

I know adobe softwares are English first software, but you are a design software company, you should see the horrible chinese character rendering shown in the app UI across all apps. please please fix it with a new font or do a better rendering. 

Hi - I posted a picture to the Lightroom Community earlier today, and all day long, I've had this error message. I've tried uploading from different Macs, iPhone and iPad, but with no joy. Is there a known problem? I've used my own presets etc.... Thanks - and I hope you can help

When I try to click to add a comment it keeps telling me that I need to verify my email even though I have multiple times 

I'm hacked all over it has an api created with adobe and administrator perms in the admin console. what can i do?

Adobe forums do not work properly on Iphone (12promax) Think it started after last phone update.  

掲題の通り

I have hundreds of old notifications, and I can tell by looking at the posts on my frequently visited forums that there should be a few new ones today. Nothing but this shows up but this: This has happened a couple of times before. Something is broken on the back end of the forum.

Hello! Generative filling does not work. When an object is selected, this function is not active. please help me solve the problem!

White bar: one set of information overlaps another, and I can't read either one. How do I clean it up?

Site having issues?  I know I should have several. Here is several e-mails stating so: Thinking some may ask, I just now signed out, closed the tab on my browser, brought the site back up, signed in. No change. And I do see that per the community page (in my case LrC) I should see some:  

 

Every time I move a clip a layer up or down it turns THE WHOLE sequence red, If I even cut a clip down it turns red, To fix this I just move the clip twice or undo then cut it again but this is so inconvenient, I didn't download anything new, I've never had this problem before.