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johnrellis
Legend
June 8, 2026

Cmd/Ctrl click to open a thread in a new tab recently broken

  • June 8, 2026
  • 6 replies
  • 51 views

In the last day or so, using Cmd/Ctrl click  on subject lines in the the threads listings no longer opens the thread in a new tab. You can still right-click a subject line to open it in a new tab.

 

Can anyone point me at the general HTML/DOM mechanism that might be causing this?  If I know what to look for, I can try to fix this bug in my browser script for making the forums more useable.

    6 replies

    johnrellis
    Legend
    June 15, 2026

    Oh well, I spent an hour and figured out how to remove the culprit click event listener, but that broke other functionality on the forum topics-listing page (e.g. clicking on All Posts, Questions, Bug Reprots, etc.). 

     

    So I’m giving up on a scripted workaround.

    johnrellis
    Legend
    June 9, 2026

    [View this post in your web browser. It contains formatting and images that don't appear in email.]

     

    Thanks all for the leads. A little playing around shows there’s a click listener assigned to the top-level DIV, and deleting the listener stops the page from ignoring Cmd/Ctrl on clicks.  On my list for the next time I’m really motivated to modify the user script -- a “five minute change” always turns into a few hours.

     

     

    Stan Jones
    Community Expert
    Community Expert
    June 9, 2026

    omg. It is annoying me that the “AI Overview” (Google) is very often providing the best answers. In defense of my still mostly-working brain, I did first see and follow a Super User post from 2022 (which I don’t think is a real answer, but may point to a why - i.e. Nancy’s answer):
     

    “It is because of JavaScript that captures your clicks and, because of that, interferes with your keyboard shortcuts. If you disable JavaScript then shortcuts should start to work again. You can test it by pressing CTRL+SHIFT+I (Developer tools), then clicking Settings (gear icon) and enabling option Disable JavaScript.”

     

    But the AI overview taught me that the middle button (scroll wheel; simple click - no Ctl etc) is handy. But the Ctl+Shft+click (open in new tab and focus), which is what I want sometimes, also doesn’t work. They all work as expected in a non-Adobe site I opened to test.

     

    @johnrellis,

    I haven’t said it for a while. Your script for the new Gainsight is still amazing. It has made coping so much easier. 

     

    And I did just disable it, and it does not have anything to do with the functions discussed here.

     

    Stan

     

     

    leo.r
    Community Expert
    Community Expert
    June 9, 2026

    It is because of JavaScript that captures your clicks

     

    I thought that JS might be involved as this issue can happen when the process of link opening is channeled to JS. Regardless, once again Gainsight managed to destroy essential basic functionality that used to work with no issues.

    Nancy OShea
    Community Expert
    Community Expert
    June 8, 2026

    If you inspect element (F12) in Chrome or Firefox, you can see that there’s nothing unusual about the <a href> links.

    So, maybe there’s an overriding script somewhere. Given that right-click still works, I guess that’s good enough.

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    June 8, 2026

    Which browsers are you using?

     

    Nancy O'Shea— Product User & Community Expert
    johnrellis
    Legend
    June 8, 2026

    On Mac OS 26.4.1: Chrome, Firefox, Safari.

     

    On Windows 11: Edge.

    leo.r
    Community Expert
    Community Expert
    June 8, 2026

    Indeed. I can reproduce it. I never noticed this because I never click the subject line. I always Cmd-click the user icon of the last reply below the post, as it will bring me to the last reply (or the post itself if there are no replies yet).