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dimarinibat
Participant
Jan 14, 2020 4:13 AM UTC
Answered

CS6がアンインストールできない

MAC OS catalinaにバージョンアップしたら、CS6が起動できなくアンインストールも出来なくなりこまってます。

どうすればアンインストール出来ますか?

 

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Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
Jan 14, 2020 4:21 AM UTC

Hi there,

 

Thanks for reaching out. CS6 does not support macOS Catalina. You may use the Cleaner Tool by following the steps provided on help article https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove CS6 from the machine.

 

Hope it helps.

 

Regards,

Ashutosh

2 replies

Ten A
Community Expert
Community Expert
Jan 14, 2020 6:01 AM UTC

AshutoshRoxさんの提示したURLのツールを利用すればアンインストールが出来るでしょう。
CS6は一部のコンポーネントに32bitのコードを含むためにCatalinaでは動作しませんのでご注意を。

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Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
Jan 14, 2020 4:21 AM UTC

Hi there,

 

Thanks for reaching out. CS6 does not support macOS Catalina. You may use the Cleaner Tool by following the steps provided on help article https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove CS6 from the machine.

 

Hope it helps.

 

Regards,

Ashutosh

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