Illustrator 2019 crashing while saving the files

Hi there,

If I get it correctly, Illustrator is crashing while saving the file/ files. I can really understand how frustrating it could be. Let's get you back on track. I would request if you can share a few more details like:

• OS and exact version of Illustrator
• Share crash logs by following these steps: https://helpx.adobe.com/in/illustrator/kb/crash-next-steps.html 
• If you are on Windows system please share event Viewer logs:
  
• Is the issue related to a specific document(s)/asset(s)? If yes, could you please share the document(s)/asset(s) with us? You can upload it to the creative cloud and share the download link. 
• Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 
• When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

We’re here to help, just need more info.   

Regards,

Srishti

とりあえずは，環境設定ファイルが壊れていないかどうかを確認してみてください。

また公式文書にある他の対処法も試してみましょう。

それでも改善されない場合は，italosanさんが書かれているようにクリーナーツールを使って完全にアンインストールしてから再インストールしてみてどうなるかだと思います。

〈おかしいなと思ったら（IllustratorCC）〉
Win版：　https://helpx.adobe.com/jp/illustrator/kb/cq03040007.html
Mac版：　https://helpx.adobe.com/jp/illustrator/kb/cq03040008.html

Hi, what version of Adobe Illustrator are you using? Have you tried doing a preferences reset? Have you tried uninstalling and installing the software again? I suggest you use Creative Cloud Cleaner Tool to uninstall the software and delete any corrupt files.