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hyungsukk19830433
Participant
March 22, 2018
Question

Unable to install Acrobat

  • March 22, 2018
  • 1 reply
  • 359 views

운영체제 window10 ko인데 안내에 따라 "RegistryKey_CommonFileDirValue.reg" 파일을 내려 받아 실행한 후에도 여전히 설치가 되지 않습니다.

실험판을 통한 테스트 후 구입하고 싶습니다. 적절한 도움을 기대합니다

Move from "Acrobatコミュニティフォーラム (Japan)" to "Installing, Updating, & Subscribing to Acrobat". [moderator]
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    1 reply

    Adorobat
    Community Manager
    Community Manager
    June 1, 2018

    Hi Hyungsukk,

    Sorry for the delay in response.

    As per the issue description mentioned above, you are facing issue when trying to install Acrobat, is that correct?

    Could you try troubleshooting steps given in the following KB doc and check if that helps:

    Error 28000 Acrobat | How to prevent the rollback of Acrobat installation on Windows 64-bit

    Thanks,

    Shivam