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Participant
November 16, 2017
Question

Re-install Adobe Acrobat Reader DC

  • November 16, 2017
  • 2 replies
  • 551 views

안녕하세요. 윈도우즈 7 사용자이구요..어도비 리더 DC 작동에 문제가 있어 삭제 후 재설치 하려고 하는데 제어판등에서 프로그램 자체를 찾을수가 없습니다.

고수분들의 답변 부탁드립니다.. 감사합니다.

    This topic has been closed for replies.

    2 replies

    Participant
    November 17, 2017

    답변 감사드립니다.

    그런데 말씀하신대로 진행해봐도 결국에는 첨부한 이미지의 메시지만 뜨고 설치가 안됩니다.

    감사합니다.

    Meenakshi Negi
    Community Manager
    Community Manager
    November 17, 2017

    Try the troubleshooting steps provided in the following help document:

    Resolve the Acrobat Failed To Load Core DLL error when launching Reader

    Troubleshoot Adobe Acrobat Reader installation | Windows

    Check if it helps.

    If you still experience the issue, please let us know.

    Regards,

    Meenakshi

    Meenakshi Negi
    Community Manager
    Community Manager
    November 16, 2017

    Hi Hankuns,

    As you have mentioned above, you need to re-install the Adobe Acrobat Reader DC application on your Windows system.

    Use the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove the application from your system and restart your machine.

    Then try to re-install the latest version of the application from here: Adobe - Adobe Acrobat Reader DC Distribution 

    Check if it works fine after that.

    Let us know if you experience any issue.

    Regards,

    Meenakshi