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Becca254669777lti
Participant
Aug 1, 2022 3:06 AM UTC
Question

can not remove background or resize looks like pixel

I purchased this file and can open it but its on the background like something is wrong with it all the other files I download and open in sure cuts a lot opens just fine thank you in advance

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1 reply

WendellaBee
WendellaBee
Inspiring
Aug 1, 2022 6:51 PM UTC

Hi @Becca254669777lti,

Please confirm that you have the most recent version of Adobe Illustrator. I was able to open the file and turn off the background layer with no issue. Perhaps I haven't understood the issue you are seeing if so then please provide additional details.

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