rafaelzrt
Community Beginner
rafaelzrt
Community Beginner
Activity
‎Aug 01, 2019
08:32 AM
Thank you for the reply! So there is no way a user could check that, the only way is to contact a staff member. Well, thank you very much for the attention EvilBugQueen1​!
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‎Jul 30, 2019
07:54 AM
Thank you for the reply KanikaS​ and Abambo​. But isn't there a way I can see the day these credits/images/downloads will expire? Shouldn't we be able to see when credit expire? And even Adobe Support shouldn't have access to that information? I don't remember when I made the transition from Fotolia to Adobe Stock and unfortunately I didn't stored any email from that time.
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‎Jul 30, 2019
05:36 AM
Hello. Almost one year ago I accepted the offer from Adobe Stock to migrate from Fotolia to Adobe Stock then my credits there were converted to their service here. When I log in to my account I can see how many images I still have available for download but I couldn't find when they will expire. I appreciate if anyone could help me find this information, thank you! I tried to contact customer care via chat and email to solve this question but after 3 contacts, nobody knew the answer. They just keep telling me I don't have a subscription active, wich I already know and that is not the point.
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