Terri that is great, all good points.  It is more the mis-marketing of the "30 day free trial".  I can assure you I was given that impression of  30 days worth of trial from the Adobe website. Lets say I currently don't have 7 days to "find my way around the interface, do a few basic tutorials and get a feel of whether the program is for you."  But I downloaded the software thinking--ok, let me download it now because there could be some hiccups with downloading that may take time, or restarting etc, maybe I will have a chance to play with it this weekend, but if not, well, I will have the software downloaded and ready to go for next weekend or the following week when I have more time.  So, that is my concern, perhaps I would have not downloaded until next weekend when I know I will have more time to "find my way around the interface." Lastly, even more concerning for me it is not about getting 7 days versus 30 days because your points are valid, and I suppose some people could take advantage of it. For me it is more the misrepresentation from a company I intend on doing business with.  In all reality I would prefer Adobe telling me there is no trial but you can cancel before 30 days.  I'd gladly whip out my credit card.  What any company is telling there potential customer to expect is what the company should deliver.  Adobe should eradicate any signs of "30 day free trial" or make it explicitly clear it is 7 days, or 30 day money back---such as "click download to start your 7 day free trial".  I can assure you nobody likes to feel mislead it just leaves a bad, yucky corporate taste in the mouth (so to speak).  I can hear a roomful of accountants and lawyers chuckling already. ... View more

I know this is old, but it seems Pete.Green answered it above.  Adobe is concerned about their wallet.  They likely did test runs to see the conversion rate of people who did 30 day trial verse those who did 7 day trial...and the possible cancellation afterwards. If the conversion to paying subscriber was the same or close enough, they probably felt like they were giving away a free month.  And that is what happens when you have accountants and lawyers making corporate decisions.  I will say it is almost 2 years since this thread started, I just downloaded the free trial thinking I was getting 30 days, and it is actually 7.  There is clearly still misleading marketing from Adobe.  I'm tempted to stand for principal and find an alternate product.....I think Adobe is taking the attitude of the customer needs them more than they need us. ... View more