Photoshop

PRODUCT & VERSION- Photoshop 2026, version 27.9.1.1- Photoshop (Beta), version 27.11.0.3640 (auto-updated 8/19/2026, same day the crash started)OPERATING SYSTEMWindows 11, version 25H2 (build 26200.9168, after KB5121003 installed 8/12/2026)HARDWARENVIDIA GeForce RTX 4060 Laptop GPU, Studio driver 610.88 (installed 7/28/2026 via NVIDIA app, currently the latest available version)STEPS TO REPRODUCE1. Double-click the Photoshop (or Photoshop Beta) icon.2. The splash screen appears and reaches the "Measuring Memory" stage.3. The application crashes/closes within 1-2 seconds, before the workspace loads.EXPECTED RESULTPhotoshop opens normally to the workspace.ACTUAL RESULTThe application crashes silently every single time, in both the stable and Beta builds, with an identical crash signature.CRASH DETAILS (from Windows Event Viewer, Event ID 1000, Application Error)- Faulting module: OpenCLOn12.dll (version 0.0.0.0)- Module path: C:\Program Files\WindowsApps\Microsoft.D3DMappingLayers_1.

Simply went to open Photoshop.  Intro screen came up and little blue wheel was spinning but then it just stopped, no messages, etc.  Went through various potential solutions on Adobe and on the internet.  Nothing worked. Finally uninstalled and reinstalled through Creative Cloud.  Had put it in “Run as Administrator” in trying to solve the problem.  Changed that and Photoshop ran once.  When attempting to reopen it again, it would not run.  Lightroom works.  The Beta version of PS works.  

Whenever I try to open Photoshop, it opens, then immediately closes. Just before closing, I get the prompt to either send or don’t send a report (I typically do send it). This happens EVERY time I try using Photoshop, so I’m dead in the water now. Nothing else on my system (Windows 11) has changed, and I have no issues with other applications.

Hello Adobe Stock Contributor Support,I am trying to add and verify my phone number on my Adobe Stock Contributor account, but I am unable to complete the verification.Every time I try, I receive this error message:“An error occurred while performing this action. Please try again later.”I have already tried different browsers, checked my internet connection, and tried again several times, but the issue still persists.I am using a Pakistani phone number. Could you please check my account and help me complete the phone number verification?Thank you for your assistance.

It only crashes when connected to internet (startup with wifi off is fine). Tried reboot. Tried shutting off firewall and virus sw. If I turn on internet after a successful start, if crashes within 4 seconds (I think it’s when it tries to turn on sync). How do I fix this? Lightroom seems to work fine. Auto updates is on and Photoshop CC appears to be up to date. 

I sent this as a bug report and Jeff Arola, Community Expert, suggested that I also post this to the Photoshop forum, so I hope I’m in the right place! After updating to Photoshop 27.9.1, the Options bar across the top of the UI no longer works. If I create a gradient, if I make any changes to it via the Options bar, nothing happens. I can’t change Gradient presets, change the the type of gradient (linear, radial, etc), Reverse, or method. These all work in the Properties panel, however, and I have to change them from there. Steps to repeat this bug:Apply a gradient Go to the Options bar at the top of the page with the gradient layer selected and make a change to the gradient or click reverse. Nothing happens. Swapping colors also does not work. Expected Result: Gradient will change by changing settings in the Options bar.Actual Result: The options change in the options bar but nothing happens to the gradient.My computer: Mac Studio 2023, Apple M2 Max, running Tahoe 26.6.2Installed Ver

Smoetimes when i m trying to remove image background the error occurs 

Photoshop version: 26.11.6 (also occurred in 26.5.0)OS: Windows 10 Home 22H2, build 19045GPU: NVIDIA GeForce GTX 1660 TiSTEPS TO REPRODUCE1. Make sure the setting “Use Legacy 'New Document' Interface” is disabled.2. Launch Photoshop.3. As soon as the main Photoshop window opens, but before the UI has finished initializing, immediately press Ctrl+N or click File->New. EXPECTED RESULTThe standard New Document dialog should open, not the legacy dialog. The "Use Legacy 'New Document' Interface" setting should remain disabled.ACTUAL RESULT- Both the legacy and current New Document dialogs open.- After closing the dialogs, Photoshop behaves as though "Use Legacy 'New Document' Interface" has been enabled.- This setting becomes checked and greyed out, so it cannot be changed.- All subsequent attempts to create a new document during that Photoshop session open only the legacy New Document dialog.- Restarting Photoshop restores normal behavior and the setting is once again disabled and edita

I have paid for subscription of Photoshop and it worked wonderfully in my Desktop PC however I am having problems with installing same photoshop in my Other pc when I should be able to install it in at least 2 pc. all the requirements are fulfilled but still it shows error code 190. I have tried to speak to customer service as well but they seems to stop responding after listening to the problem how should I proceed.

When I am using Adobe Photoshop on the web, the color wheel is always off screen with no way to center it. This makes choosing anything from the right side of the color wheel impossible. Ive tried minimizing my screen or dragging it, but its locked in one fixed part of the screen and wont move. The first color circle is cut off slightly, making easier to navigate but the second circle is always cut off. As you can see I can only access cool colors, the rest cant even be scrolled to. PLEASE, fix this issue. I love the web version of Adobe for its quickness, but this is kinda killing the need to use it. It isnt just with Duotone but basically any effect where you can change the color of the effect.  

Hello,Recently I have noticed that when I select a menu, or a drop down menu, there is a brief freeze and lag.This lag vanishes with Windows Ink is disabled, BUT, then I lose all pressure sensitivity.The lag isnt there when I roll over menus, but is when they are clicked.I am on Windows 11, using a Wacom Intuos Pro LRG (and older model: PTH-851) 

There’s a new feature for the Remove Tool in PS 27.7.0, which allows for a local AI model that can be used “offline” and doesn’t require credits. It’s described here:  I meet the hardware and software requirements. Tried downloading this component / addon multiple times since yesterday, in PS and in CC App, but after 30-60 minutes the download always interrupts at 48% and it gives the error message “unable to extract files” and “error: code 127”. CC App lacks the basic function of resumable downloads, it always starts from the beginning. I have 630GB of free space, btw, so that’s not the issue. I did all the AI chat suggestions like deleting the Adobe temp folder contents on my root drive, giving full permissions for the folder, adding an exclusion for the folder in Windows 11 defender - none of that helped. Wasted a full hour in the chat with a human (?) or “human” agent that did not understand what the issue is, giving me completely irrelevant suggestions like “this feature does not

I clicked the mask thumbnail, checked whether the colour is set to real black but the brush does not erases the parts of the embedded image anylonger.Any clue how to fix this? I used it earlier this morning without problems however all of a sudden this issue appeared… problem solved 😉

Hello,I am experiencing a serious issue in Photoshop that makes normal work almost impossible.Description of the problemWhen I use the Spacebar to temporarily activate the Hand Tool and move the canvas, Photoshop appears to record the mouse movement. After I release the spacebar and click with any tool (Brush, Lasso, Selection tools, etc.), Photoshop repeats the exact trajectory of the mouse movement that occurred while the spacebar was held.For example: I hold the Spacebar to pan the canvas. I move the canvas with the mouse. I release the Spacebar. I click with another tool. Instead of performing a normal action, Photoshop recreates the exact path of the mouse movement made during the canvas pan.The issue occurs with all tools, not only with the Brush tool.Important details The problem happens only after using the Spacebar (Hand Tool). Photoshop reproduces the exact mouse movement trajectory. The issue started recently; previously everything worked correctly. Reinstalling

After the last update 27.4, Photoshop freezes when trying to change the size or hardness of the brush. It only helped to switch back to the previous version 27.3.1 There are no errors when the program freezes, and if you minimize the application and expand it, it will restore. But the brush settings won't change, and if you try to change them again, Photoshop freezes again.

My Photoshop shuts down the second I open it.

My action works once then states when I use it second time the command select is not currently available, all previous actions disppeared , trying to create the same way I’ve been doing it for 10 yrs doesn’t work ???If I close PS then reopen the action works once , then if I click the action again on a different image the command select is not currently available