Bug Reports

Hello,I am experiencing a serious and ongoing problem with Firefly Image 5 and Generative Fill in Photoshop.I am using Photoshop version 27.9.1 on Windows 11.The problem started on Friday, August 21, 2026. Before that, Firefly Image 5 worked normally for me.Since then, generation in Photoshop has become very unstable. Sometimes it generates successfully once or a few times, but then it suddenly stops working.I receive errors such as: “Delays due to high demand. Please try again later.” “There is no connection to the server. Please check your internet connection.” My internet connection is stable, and other online services work normally.Today, August 24, I started using Generative Fill at approximately 9:00 AM. The first three generations worked normally, but immediately after that the same problem returned. Further generations started failing with the “high demand” message and sometimes server connection errors.The problem is not related to one specific Photoshop document. I also tes

After updating to Photoshop 27.9.1, the Options bar across the top of the UI no longer works. If I create a gradient, if I make any changes to it via the Options bar, nothing happens. I can’t change Gradient presets, change the the type of gradient (linear, radial, etc), Reverse, or method. These all work in the Properties panel, however, and I have to change them from there. Steps to repeat this bug:Apply a gradient Go to the Options bar at the top of the page with the gradient layer selected and make a change to the gradient or click reverse. Nothing happens. Swapping colors also does not work. Expected Result: Gradient will change by changing settings in the Options bar.Actual Result: The options change in the options bar but nothing happens to the gradient.My computer: Mac Studio 2023, Apple M2 Max, running Tahoe 26.6.2Installed Version of Photoshop: Photoshop 27.9.1This appears to be a bug as it is happening since the last update. Thank you.

When using the Photoshop Line Tool with an arrowhead, the rectangular line shaft can protrude through the sloping sides of the arrowhead if a small arrowhead width is used. This creates two small but clearly visible spikes on either side of the arrowhead.Photoshop version:27.9.1OS:Windows 11Steps to reproduce:Create a new document. Select the Line Tool in Shape mode. Make sure both Fill and Stroke are enabled. Set the Stroke width for example to 34 px. Enable an arrowhead at the end of the line. Set the arrowhead width to 3 px and draw an arrow. Zoom in on the transition between the shaft and the arrowhead. At this point, the two bottom corners of the rectangular shaft protrude through the diagonal sides of the arrowhead.Changing only the arrowhead width from 3 px to 5 px makes the artifacts disappear.Expected result:The shaft should be fully contained within the arrowhead, and the arrowhead should have clean, uninterrupted diagonal edges regardless of the selected arrowhead width.Actu

Simply went to open Photoshop.  Intro screen came up and little blue wheel was spinning but then it just stopped, no messages, etc.  Went through various potential solutions on Adobe and on the internet.  Nothing worked. Finally uninstalled and reinstalled through Creative Cloud.  Had put it in “Run as Administrator” in trying to solve the problem.  Changed that and Photoshop ran once.  When attempting to reopen it again, it would not run.  Lightroom works.  The Beta version of PS works.  

Hello,I have encountered what appears to be a GPU-related rendering bug when converting RGB images to CMYK in Photoshop.SystemPhotoshop 27.8 macOS Tahoe 26.5.2 Mac Studio M2 Ultra Apple Silicon GPUProblemWhenever GPU acceleration is enabled, converting an RGB image to CMYK produces severe black rendering artifacts across the image. The artifacts appear immediately after the color conversion and make the document unusable.The issue occurs with multiple images and is fully reproducible on my system.Steps to ReproduceOpen an RGB image. Make sure Use Graphics Processor is enabled under Preferences > Performance. Convert the document to CMYK (either Image > Mode > CMYK Color or Edit > Convert to Profile). Large black artifacts appear throughout the image.Expected ResultThe RGB image should convert normally to CMYK without any visual corruption.Actual ResultThe converted image contains large black rendering artifacts that were not present in the original RGB document.WorkaroundDi

Hello,For several updates now, I’ve lost a very important feature in the Layers panel regarding the blending mode dropdown menu. I used to be able to scroll through the blending modes using the mouse wheel, which was extremely convenient. Now I’m forced to change modes by opening the Layer FX panel, which is much less fluid (I’m on a PC version).What’s even more surprising is that the search filter in the Layers panel, just above the blending mode dropdown, still allows scrolling with the mouse wheel.I hope you can restore this functionality that has always been there. Thank you!

The system is running an up-to-date version of Windows 10 with the latest Nvidia Studio drivers. The Shadows/Highlights settings dialog has always provided a live preview while moving the sliders, provided the live preview option was enabled. Since the latest update to PS 27.8, however, the live preview no longer appears as soon as a slider is clicked or activated with the mouse. The preview remains hidden for as long as the slider is being moved or remains active; the preview only appears once the slider is released.  

Since updating to 27.5 yesterday I’m encountering a bug where when I switch between channels of a Curves adjustment layer the active point is deselected. This breaks flow and slows down the process of getting the color right, which for me typically involves bouncing back and forth between 2 or all 3 color channels (working in RGB) and making one or two point adjustments with the arrow keys.  To reproduce:Make a new Curves layer Add a point somewhere in the middle of each of the R, G, and B channels.  Press Opt + 3, 4, or 5 to switch between the channels.  Prior behavior: you would still have selected and active the same, nth point on the curve. So, if you were on the Red channel and had tweaked a point in the middle, then switched to Blue which you hadn’t touched yet, you’d have the 255,255 point active since it was the second point on the curve. Once all three channels had a point though, switching between them would keep the midpoint selected for tweaking with the arrow keys. Current

The tab to click on and change the properties for an adjustment layer randomly disappears. Quitting and re-opening the app solves the issue, but it will happen again within minutes, usually when switching between different projects or different app on the computer.  On Photoshop v26.6 - Mac Mini M4 pro, 32gb ram, 1tb ssd.   Any help would be appreciated! ss

PRODUCT & VERSION- Photoshop 2026, version 27.9.1.1- Photoshop (Beta), version 27.11.0.3640 (auto-updated 8/19/2026, same day the crash started)OPERATING SYSTEMWindows 11, version 25H2 (build 26200.9168, after KB5121003 installed 8/12/2026)HARDWARENVIDIA GeForce RTX 4060 Laptop GPU, Studio driver 610.88 (installed 7/28/2026 via NVIDIA app, currently the latest available version)STEPS TO REPRODUCE1. Double-click the Photoshop (or Photoshop Beta) icon.2. The splash screen appears and reaches the "Measuring Memory" stage.3. The application crashes/closes within 1-2 seconds, before the workspace loads.EXPECTED RESULTPhotoshop opens normally to the workspace.ACTUAL RESULTThe application crashes silently every single time, in both the stable and Beta builds, with an identical crash signature.CRASH DETAILS (from Windows Event Viewer, Event ID 1000, Application Error)- Faulting module: OpenCLOn12.dll (version 0.0.0.0)- Module path: C:\Program Files\WindowsApps\Microsoft.D3DMappingLayers_1.

Hello Adobe team,I am reporting an issue with Photoshop 27.7 on Windows 11 where the new Remove Tool on-device generative AI model cannot be enabled on an NVIDIA GeForce RTX 5080.The “Device” option remains greyed out, even though all documented requirements appear to be met.SYSTEM SUMMARYPhotoshop version: Adobe Photoshop 2026 / 27.7Operating system: Windows 11GPU: NVIDIA GeForce RTX 5080VRAM: approximately 16 GBDirectX: DirectX 12 / DirectX 12.2 availableNVIDIA driver: current and newer than Adobe’s stated minimum requirementPhotoshop GPU acceleration: enabledPhotoshop GPU status: GPU is detected and allowedAvailable disk space: sufficientThe GPU is usable for normal Photoshop GPU acceleration.The important detail is that Photoshop appears to detect and use the RTX 5080 for general GPU acceleration, but in the system information / GPU identification path the card is shown as:NVIDIA GeForce RTX 5080 UNKNOWNThis strongly suggests that the issue is not general GPU acceleration, but the

Operation was cancelled. Could not download "book.psdc" because of an unexpected error. Please try again. i am getting this error. in photoshop online but i want that file. its urgent.

Hi everyone, I would like to report this explicitly as a bug report, and I kindly ask that it not be converted into a question. The behavior is reproducible in my setup and, from my point of view, affects WinTab support in Photoshop 27.6. After updating to Photoshop 27.6, WinTab still no longer works reliably. I need WinTab because pen input is much smoother and more precise with it, especially when working with sliders, numeric input fields, and Photoshop UI controls in general. Reproducible behavior With WinTab enabled, Photoshop 27.6 freezes as soon as I move the brush size slider. Important detail:The freeze happens even when I move the slider with the mouse, not with the Wacom pen.To me, this strongly suggests that this is not simply a Wacom pen issue, but a problem in Photoshop’s WinTab handling itself. Test results in Photoshop 27.6 WinTab enabledopened a new test document selected the Brush tool moved the brush size slider using only the mouse Photoshop freezes immediately afte

Hi,for a while now (probably since dynamic filter were introduced), this issue has been bothering me, dynamic filters mask only follow the position and not the resize, they are not linked like a classic fusion mask : - Create a Smart Object and apply a filter to it (ex gaussian blurr).- On the dynamic filter's mask (not the Smart Object fusion mask), paint some black area to hide the blurr effect on the SO (Smart Object).- duplicate the SO and resize it (larger or smaller, doesn't matter). If you look at the dynamic layer mask (you can hold alt and click on the mask to toggle the mask display); you can see the mask has not been resized. I don't understand why there is this limitation when you can resize a SO with a classic mask and the mask will resize accordingly with the SO (or unlink the mask if you want to).Regards, 

Issue: Photoshop doesn’t recognize preferred unit when making new guidesAdobe Photoshop Version: 27.4.0 20260218.r.15 6bd4063  x64 (final, Release) Operating System: Windows 10 64-bit Version: 10 10.0.19045.6466Steps to reproduce the behavior:Edit → Preferences → Units & Rulers... → Units → Rulers → Inches View → Guides → New Guide... On Position, put 5.4 or 5.4” OKExpected result: Photoshop should create a new guide on 5.4 inchesActual result: Photoshop creates a new guide on 5.4pxWhat happens before: Before the update, it created a guide on 5.4 inches even if I simply put 5.4 or 5.4”Temporary fix: I needed to put the inches unit for it to recognize, such that 5.4in

Photoshop 27.7, Modern UImacOS Tahoe 26.5.1 After you dismiss Finder’s Save panel (where you can edit the filename and location), the Save for Web dialog won’t respond to ESC or Enter key. Steps to reproduce:Open an image and ⌥⇪⌘+S to open Save for Web Press or click Enter Without actually saving the file, just press ESC or click Cancel to close the Finder SavePanel Hit Enter again. The OS-level dialog should popup again, but it won’t. Hit ESC to close Save for Web, also no response.Workaround: Press Tab once or twice to active and move the keyboard hotzone away from the image preview area. This looks like a minor issue but it’s a pain in the ***.

I have a photoshop document open. When I try to export it — whether that’s “Quick Export as PNG,” or “Export As,” I am met with an error. The text of the error is “Could not complete the Quick Export as PNG command because of a program error (854aee.3153)” and “Could not complete the Export As command because of a program error (854aee.3153)” respectively. This is a very new install. I looked for this issue and found others had it through the years. I have ensured that Photoshop has full disk access. I’ve also tried with and without the graphics processor. It’s pretty crippling to be completely unable to export my work in any usable format. Renders the program completely useless, effectively. System info:Apple M116GB memorymacOS version 26.5.2 (25F84) Photoshop version 27.9.1

As the title says, I'm trying to use the new AI remove tool after removing some people using the Generative Fill tool, as the ai generated grass is usually more accurate when using Remove. This is something I have been doing since the remove tool came out, and it has worked without error until last week. Now, whenever I have used generative fill on an image, and I attempt to use the AI Remove tool, Photoshop says "Could not complete your request because of a program error", regardless of whether my selection includes the area where Generative Fill was used. I get the same result if I rasterise the Gen Fill layer, or if I flatten the image. However, if I undo the Gen Fill, or open a new image without any Gen Fill used on it, the Remove tool will work as it is supposed to. The file type does not seem to matter, as I have tried .dng, .psd, .png and .jpg and got the same results for all.   My question is, why might this be happening? Is it deliberate choice by adobe, or an uninte

Will not load, happened after PS upgrade.

Tried to use this feature today (worked fin in previous version of PS) and today, after upgrading to ver 27, I get the "We've temporarily disable this feature because of an error" message. Of course I don't know what that error is, but pretty sure it's an error.    Running Windows 11 25H2 build 26200.7019 AMD Ryzen 7 7000AMD 6600X 8G (latest drivers)

Bonjour,Quand j'utilise l'Outil Correcteur Localisé en cliquant avec ma souris sur une zone de la photo à l’écran, une multitude de lignes partent dans tous les sens. Donc cet outil ne fonctionne plus depuis plusieurs jours. Est-ce un bug ?

Issue summary: After creating a CMYK color swatch, restarting Photoshop will change the color elements.Product and version: Photoshop 27.9.1  It does not occur before 27.8.Operating system: I checked it on macOS 15.7.8.Steps to reproduce: Create a CMYK color swatch. Example: C0 M0 Y0 K100Restart the appExpected result: The color swatch as created is retained.Actual result: It has changed to a color value that has been converted from CMYK to RGB to CMYK.

I have my document displayed on 100 %.I make Generative Fill layer.I want to see whole picture with Fit on Screen (Ctrl+0).But shortcut doesnt always Fit on Screen, instead randomly opens up Smart Sharpen filter, which has Ctrl+F5 shortcut assigned).Latest PS updated, Win 11. 

I attempt to open jpg, nef or psd file and photoshop will not open.