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How to Report a Bug in the Adobe App Community Run into something that’s not working the way it should in Photoshop? Let’s tackle it together. When you share bugs in the Adobe Community, you’re helping product teams see what’s really happening, recreate the issue, and fix things faster. Think of this guide as your sidekick—it’ll walk you through creating a clear, helpful bug report, no technical expertise needed. Before you startBefore jumping in with a new bug report, take a quick look around the community to see if someone’s already spotted the same issue. If you find a matching post, add your vote and feel free to add your experience there instead of starting from scratch. It keeps everything in one place and helps the team connect the dots and solve things faster. Note: Any duplicate posts will be merged into a primary post that you can follow for updates on the issue. What makes a good bug report?A great bug report tells the full story it explains what happened, what you expected
Camera Raw 19 : « Ouvrir » crée un canal alpha dans Photoshop (comportement identique à « Ouvrir avec des masques »)Je viens d’installer la version Photoshop 2027 28.0.0 avec Camera Raw 19.0.0.2794. Quand je travaille un fichier RAW avec des calques de réglage (masques et retouches IA) dans Camera Raw, puis que je l’ouvre dans Photoshop avec l’option « Ouvrir » de base, un canal alpha (« Alpha 1 ») apparaît dans le panneau Couches.Étapes pour reproduireOuvrir un RAW dans Camera Raw. Ajouter un ou plusieurs masques ou calques de retouche (par exemple un masque sujet ou une retouche IA). Cliquer sur « Ouvrir ». Dans Photoshop, ouvrir le panneau Couches : un canal « Alpha 1 » est présent en plus de RVB.Résultat obtenu« Ouvrir » : canal alpha. « Ouvrir une copie » : canal alpha. « Ouvrir avec des masques » : canal alpha (comportement attendu). « Ouvrir en tant qu’objet » : pas de canal alpha.Résultat attendu« Ouvrir » (et « Ouvrir une copie ») ne devrait pas exporter les masques sous forme
Title: Photoshop 2027 on macOS: Relight fails to calculate the initial previewIssue: Relight cannot start because Photoshop fails to calculate the initial lighting preview.Steps to reproduce: Open an image. Select an unlocked pixel layer. Choose Layer > New Relight Layer. Expected result: Relight starts and displays its low-resolution preview.Actual result: Photoshop starts preparing the lighting preview, then shows this error and closes the Relight session:“Error al iniciar una sesión de Recuperación de iluminación porque se ha producido un error al calcular una vista previa inicial.”I also reproduced the same error on a duplicate of the document with the pixel layer unlocked. Creative Cloud says Photoshop is up to date.Environment: Adobe Photoshop 2027 on macOS.
Since Saturday, November 14, Photoshop, Camera Raw and Lightroom Classic (Windows 11) show this message when loading AI tools:“Some AI models could not be downloaded. Please try again later.”Already tried without success (partly together with Adobe chat support):Signed out and back in to Creative Cloud Restarted the PC Reinstalled Creative Cloud Installed an older Photoshop version, then reinstalled No proxy configured hosts file is clean (no Adobe entries) Tested other DNS servers (1.1.1.1 / 8.8.8.8) Firewall and ad blockers disabled 149 GB free disk space, date and time are correctIs there a known server-side issue, or a way to find out from the logs why the model download fails?Thank you!Thomas
Hi,Expanding the image while using the Crop Tool (the color in this case, about a solid gray) using Content Aware Fill - makes wrong color, in my case after expanding a lighter frame at the previous image edge borders and a lighter gray color is used for the expanded areas. Is this a known bug? I’ve downgraded to 27.8, no issues there.Thank you,Patrik
macOS Golden Gate 27.2.1Photoshop 2027 v28.0 Bug 1: Foreground and Background Colors won’t switch to black/white automatically when a mask is selected.Steps to reproduce:Open any image Click the foreground color and pick any color other than white or black Create a mask for the layer The mask is selected, and the foreground/background colors should be automatically set to black/white. But this doesn’t happen.Workaround: Press D once. Bug 2: You can only paint black on a mask, no matter what the foreground color is.Steps to reproduce:Open any image Create a Curves adjustment layer Make some adjustments with a curve ⌘+G to put the Curves adjustment layer in a group Click on the mask Press D to set the foreground color to black Paint on the mask. Sometimes it works, sometimes you are unable to paint at all. If it works, press X to switch the foreground color to white, then paint on the mask. You are still painting blackSimpler way to reproduce:Open any image Create a mask for the layer ⌘+
Environment:- Mac mini M2 Pro, macOS 27.2.2- Photoshop 2027- iPad Pro 11-inch (4th gen) used as a Sidecar display, with Apple Pencil- Trackpad as the Mac's pointing deviceSteps to reproduce:1. Place a Photoshop document window on the Sidecar iPad display.2. Select the Brush tool and paint (e.g., filling areas) with Apple Pencil.3. After a while, the brush preset picker (Diameter / Hardness / brush list) opens by itself.Actual result:After the picker opens, Photoshop accepts keyboard input only. The cursor still moves, but clicks from both the trackpad and Apple Pencil are ignored. Photoshop is not frozen: I can save (Cmd+S) and quit (Cmd+Q) with the keyboard.Expected result:The brush picker should not open unless I request it, and clicks should keep working.What I tried (no effect):Esc, Cmd+Tab to another app and back, physical trackpad click and two-finger click, tapping the iPad with Apple Pencil and finger, disconnecting and reconnecting Sidecar.Workaround:Save with Cmd+S, quit with
When opening photoshop since the newest update I am getting an error message for my actions saying that they cannot be loaded due to an end of error. So then I have to do the work around and pull my actions from my previous 2025 roaming files on my computer. This same issue was happening the update before the last one as well and then it was fixed in the update between this newest one and that past one. It’s really inconvenient to have to go through all of those files and to recreate actions that I keep losing because I did not have them in 2025. This is an ongoing issue with new updates and going into our busy season for photography it is not helping at all.
I am in latest version of Photoshop 2027, and encountered a very frustrating bug, in something as simple as a basic as cropping with content aware fill. It was happening since prior version, but it is worst now in latest and greatest Photoshop 2027, the crash is a lot more frequent. When I try to crop with content aware, I get the popup as in the included screen capture and the only thing I can do is open Terminal in my Mac and force kill Photoshop. As a professional photographer I cant even describe how disruptive this bug is, and now wit the frequency of it happening, I decided to take the time to report it from my very limited time. I am on a Mac Studio M4 with 64 GB RAM, and loaded with all bells and whistles, never had the issue before the last 2 versions of Phtoshop. PLease assist with ppotencoal fixes and please fix this very annoying bug *Moved from Stock to Photoshop by a moderator.
In 27.x, pressing Enter with the Lasso tool active highlighted the Feather field in the options bar. In 28.0 nothing happens. Enter still works correctly for Brush Opacity, so keyboard and focus are fine. Reset Tool and [Marquee/Polygonal Lasso result] tested. Regression since the 28.0 update. This is a core workflow shortcut. [macOS version 26.6.2.]
for the application do not work; only the (x) button functions. This has been an issue for about three versions of Photoshop for Mac—we hope this annoying problem gets resolved.
Quero meu dinheiro de volta
Bonjour,Quand j'utilise l'Outil Correcteur Localisé en cliquant avec ma souris sur une zone de la photo à l’écran, une multitude de lignes partent dans tous les sens. Donc cet outil ne fonctionne plus depuis plusieurs jours. Est-ce un bug ?
Environment- Adobe Photoshop 2027, version 28.0.0 (20261027.r.20 3951c45), arm64- macOS 27.2.0- Apple M4 Max, 64 GB RAM- GPU: Apple M4 Max (GPU and OpenCL enabled)- Display: Studio Display 5K, HDR enabled- No third-party plugins installedSteps to reproduce1. Open a document with several layers.2. With the Move tool active (Auto-Select off), Cmd+click a layer on the canvas to select it.3. Press Cmd+A to select the entire canvas.4. Look at the align buttons in the Move tool options bar.Expected resultThe align buttons are enabled, so I can align the selected layer to the selection.Actual resultThe align buttons stay disabled (greyed out). They only become enabled after I click the same layer in the Layers panel, even though it is already the selected layer.Notes- This looks like an options bar refresh issue: the layer is correctly targeted, but the align controls don't update.- Workaround: clicking the layer in the Layers panel, or using Layer > Align Layers to Selection.- Reproducibl
I have a new Mac Studio with an M5 Max chip and 64 GB of memory. Everything was working fine with Photoshop 27.10, but after updating to a newer version, Photoshop started telling me that my graphics processor isn't compatible.I've tried a few things, including going back to an older version of Photoshop, and here's what I've found.My Computer Mac Studio with Apple M5 Max chip 64 GB memory macOS 27.2.1 Two 27-inch 5K monitors Photoshop Versions I've Tried Photoshop 27.10: Works fine. No graphics processor errors. Photoshop 27.11.1: Gives me the graphics processor error. Photoshop 28.0: Same error. What HappensWhen I open either Photoshop 27.11.1 or 28.0, I get a warning saying my graphics processor isn't compatible.When I go to Help > GPU Compatibility, I get these messages:Fail: GPU not supportedFail: Metal unavailableFail: Insufficient VRAM (0 MB of 1500 MB required)GPU Detected: Unknown GPU (UNKNOWN)I don't really understand what all of that means, especially since the
There is a clear bug in the mask behaviour in the new 28.0.0 update. Mostly, painting in a mask only applies black, even when white is selected as the foreground colour. The brush is set to normal blending mode. Making a selection and filling it with the white foreground colour also fills the selection with black. The correct behaviour works for a while, but then the wrong behaviour comes back. Here is a video showing the error:
The layer comps tool is a game changer for me and I’m starting to really understand how to use it but after setting up 16 cops yesterday they all disappeared when I made my layers into a smart object to apply a smart filter using raw camera, filter. There’s a chance that if I read the fine print, I would’ve known that layer comps are not supported inside of smart objects?
I draw a shape with the Shape tool and can see all the properties in the Properties Panel: Mask or Shape icons, plus Fill, Stroke, etc. Then I switch to the Pen tool and the only properties that remain are the Mask properties. In the top menu bar my Pen tool is set to Shape, not Path or Pixels.Didn’t the Properties panel show the Shape properties (fill, stroke) instead of disappearing when the Pen tool is set to Shape? Is this a bug or am I doing something wrong?
I can't select a several objects with move tool by dragging on the layers after last update, it is very annoying and slowing the work flow by 70%
Im neusten Release 19.0 des Filters Camera RAW wird das Entrauschen auch von jpg Bildern angepriesen. Das funktioniert aber nicht weil die KI nich geladen werden kann. Neuinstalltion und Cleaning d3r Creative Cloud brachten nichts, auch als es der Mitarbeiter von Adobe stundenlang versuchte.Da ich oft Bilder von Kunden bearbeite, habe ich mich sehr auf dieses Feature gefreut, bin nun aber grob enttäuscht worden.Deshalb Danke für jeden guten Typ
In lightroom I use transform to correct perspective on raw file. I usually use guided. I then open in photoshop via the edit in command. The blank edges are now automatically filled (and very poorly). There is only one layer and no clear way to stop this happening. I really do not want this to happen.
Tested in 28.0.0, MacOS 26.6.2 (25G83). Edit>Keyboard Shortcuts>Use Legacy Channel Shortcuts makes no difference.Open image Open eg. Levels (Cmd+L), but other Image>Adjustments are also affeted) Atempt to view different colour channels using either legacy or non-legacy keyboard shortcuts (not change channels affected by the tool!)Actual: tools change the channels affected by the toolExpected: I can view different colour channels in image area while performing an adjustment This worked in every Photoshop version since version 3. Version 28 is the first one where this doesn’t work. m.
Hello, When I try to paint with a clean brush instead of picking up the colour from the base layer, it's selecting the foreground colour even though I've deselected it. Below you can see: Image 1) I've a base layer. An empty layer to paint on. "Load Solid Colours Only" deselected. Image 2) It should sample from the base layer and allow me to paint with only those colours, but instead it's automatically using the foreground colour. Anyone else experiencing this bug and found how to fix it?
Cmd k brings up the Preferences screen. It looks like this screenshot. This dialog cannot be moved as in v. 27 Reset Preferences On Quit does not fix it.Adobe Photoshop Version: 28.0.0 20261027.r.20 3951c45 arm64 (final, Release)Number of Launches: 14Operating System: Mac OS 27.2.1System architecture: Apple A18 Pro, NEON, DOTPROD, HybridCPU(2:4)Physical processor count: 6Built-in memory: 8192 MBFree memory: 3399 MBMemory available to Photoshop: 5421 MBMemory used by Photoshop: 70 %
Any version of PhotoShop newer than 2024 will NOT OPEN on my PC. Please give me the ability to use older versions or I can’t access it at all.
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