Can't update Photoshop Desktop
Hi,
I have the Photography plan (20 GB), active in my Adobe account, mainly to use LrC and Photoshop desktop (PS). PS is stuck to version 27.9.0., the current version, dated October 5 2026, being 27.11. When I check for updates in Creative Cloud (CC), it tells me “You’re up to date!” As a consequence, it does not list any appliction to be updated.
I Logged out and back in; it did not work. Tried to update from PS through the Help>Update menu, but the same result came from CC. CC seems to be up to date at version 6.11.0.478.6. In CC I did check for updates from the help menu. CC did initialize itsellf, but came back with the same results.
In CC, “Your Apps” tab, under the title “Installed on this machine” I see only “Acrobat”, “Lightroom Classic” and “Camera Raw”. I do not see PS. In CC, under “Manage auto-updates” > “Auto-update” I see “Auto-update”, “Lightroom Classic” and “Camera Raw”, all 3 being set on.
Without success I did all of this : https://helpx.adobe.com/creative-cloud/apps/troubleshoot/install-update-issues/cant-find-updates-creative-cloud.html.
The machine meets the requirements : Dell EBT2250, Windows 11 25H2, Intel Ultra 7265 2.40 Ghz, 32 Go RAM, Nvidia GeForce RTX 4060.
Otherwise, PS and LrC seem to work fine. LrC seems to be up to date at version 15.6, released in September 2026.
I have quite limited computer knowledge or skills. Please advise concerning this update problem.
Thank you.
Maurice.
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