I have been subscribed to "Creative Cloud Photography plan" and "Creative Cloud single-app membership for Illustrator" since Nov 2017. The subscriptions are for maximum of 2 logins at the same time and the software are used on 4 different computers. Two days ago (7/08/18), 3 of the computers received a notification when logging in to creative cloud to check billing information, saying there is an issue with my payment. I have never change or update my card detail since the beginning of the service and that the last payment was successfully charged on my card last month. After contacting at least 6 different Adobe support team yesterday and today, they all said that there is no issue with my payment but could not provide me with any solution that really work to stop the pop up. The count down shows that I will need to fix this within 6 days if I do not want my service to end. I am using these software for professional work and cannot afford to have the program stop working! Really appreciate if anyone who have experienced the same issue before or anyone who can give me insights to how I can solve this. Many Thanks.
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