Download & Install

Hello, I am a Student that paid for the Suite this week; I want to download older version Offline Installers because the versions CC supports right now require AVX2 components, leaving me with only Illustrator as Avaliable (Commonly, they only support the latest version and the previous one, leaving me with no alternative). PhotoShop, Premiere, InDesign and After Effects are all locked, and cannot be Downloaded via Creative CloudI have a HP Windows 11 computerI asked Adobe Support and they told me to seek help at this forum; Thanks in Advance!

My HP laptop that I purchased late 2021 is no longer being supported by HP and I’ve been having some problems with it.  I had to purchase an USB keyboard because some of the letters in my laptop were no longer showing up.So, I’m just purchasing a new Dell with Windows 11 (I’m basically terrified of Win 11) but I need to get something that I can just use when I need to.The thing is, my PS CS6 was easily installed in that laptop with a disc.  The new Dell just has a 1TB SSD, which has plenty of room but I truly don’t know if I would be able to install it.  I’m feeling quite overwhelmed at the moment and would love to be able to get some good news from Adobe.Thank you.

I’ve been using Photoshop Creative Suite 6 for over a decade. 6 or 7 years ago, I started a subscription to Creative Cloud Photography and for a year or so I used Lightroom as well as the CS6 app.Recently, I realized I haven’t used anything but CS6 for several years, so I cancelled the Creative Cloud subsctiption. CS6 immediately stopped working.While trying to get it working again, I uninstalled it, restarted my computer, and reinstalled it. Now it says I have too many activations and I need to deactivate one of my computers. The problem is, I only have one computer. A few years ago, my previous computer died and I replaced it. I guess that computer is one activation and this one was two.So, now that I’ve had one computer die, and then uninstalled CS6 from the replacement computer without deactivating first, where do I go from here? I only use Photoshop for a few basic editing jobs, nothing fancy, and I **really** don’t like the CC version.Am just hosed?

Cannot activate 2013 Acrobat Pro XI after transferring to new laptop. Worked fine before.The standard answers do not work. I get it that it is ‘not supported’. However it can still be downloaded from the website and how much ‘support’ is required. Just allow activation and leave me alone.

For context I unistalled After effects 2023 from my Windows 10 PC around a month ago and recently wanted to re download it. Many people have said you need to contact Adobe to get access to the download link for legacy versions of the software but the issue is that I am on a student subscription for creative cloud (Managed by my school) which stops me from being able to contact Adobe directly.If anyone knows someone who can provide the link to After Effects 2023 that would be great

There are numerous posts regarding Creative Cloud error messages, and Community Manager Jeff Wright is providing incomplete and incorrect information on the matter. There is only one thing the backend team needs to do here: A minor code change for the application! Many companies continue to use Windows 10 today for various reasons, and this will persist for some time. Yet, Adobe expects us to upgrade our computers to Windows 11. This is simply unfair! Please assign more qualified and knowledgeable community experts here, experts who are actually in contact with the backend team regarding technical issues!

I am running Windows 10 Pro 22H2. When I launch the Adobe Creative Cloud Desktop app, I receive Error 190, stating that my system is incompatible and that the application cannot be updated.However, according to Adobe's official documentation regarding supported operating systems, Windows 10 Pro 22H2 is listed as a supported version.Could you please clarify why Error 190 is being triggered on a supported operating system and advise on how to resolve the issue?

A versão do meu windows não está aceitando as versões atuais do Photoshop, por gentileza alguém tem o link da versão de 2023 do photoshop?

I’ve paid for Creative Cloud in advance for a year, checked for updates after a month away from my Mac and everything needs updating, it’s glacially slow, so far 5 hours to update 5 apps, another 8 to go, this is very poor service for the price I’m charged!At this pathetic speed I will have wasted a complete day and evening while Adobe count their cash! I’m on a MacBook Pro M4 pro max - Tahoe 26.4.1 128mb ram 4tb ssd hd, so hardware is not the issue, my internet speed is excellent. The only possibility is that Adobe either haven’t been vigilantly checking their service speed or they are delierately throttling back to 1980 speeds?  Not good value for money!!

HeyBy any chanche, have anyone made like official claime or?Anyway, I was kind of thinking, how its possible, that You as customer is buying a full licence, and in some point some corporation thinks, naaah, we dont care You have it.I mean, I run into same issue, and helpdesk gave me a e-mail where I should contact. But its not evaen working :)So I would say I am bit dissapointed enough to find out.

When i open creative cloud desktop i see an error 190 creative cloud can’t update. Nothing has changed on my pc. 

I updated my IOS on MacBook and Photoshop Elements stopped working. I re installed from my account and used the serial number which told me it was revoked. I would like a new serial number  

Meu computador é um iMac 2020 e o sistema operacional dele é o OS Catalina 10.15.8. Tenho direito de instalar os aplicativos do plano que comprei e quero saber como faço para instalar os softwares que tenho direito de utilizar?

Ich habe zwei Rechner: einen stationären PC im Homeoffice sowie einen älteren Laptop, den ich als Reiselaptop nutze, da ich häufig auf Messen und Events unterwegs bin.Bei meinem bisherigen Reiselaptop scheint sich nun allerdings der Datenträger zu verabschieden – kurz nach dem Start friert das Gerät ein und ist nicht mehr benutzbar.Daher habe ich ein anderes, etwas neueres (aber ebenfalls älteres) Laptop von mir als neuen Reiselaptop eingerichtet und dort Photoshop installiert. Dabei erhielt ich jedoch die Meldung, dass die Seriennummer bereits auf zwei Geräten verwendet wird.Mit mehreren Anläufen – da der alte Reiselaptop immer wieder eingefroren ist – ist es mir schließlich gelungen, Photoshop dort zu deaktivieren. Ich bekam auch die Bestätigung, dass ich die Lizenz nun auf einem neuen Gerät verwenden kann.Allerdings wird mir auf dem „neuen“ Reiselaptop weiterhin angezeigt, dass die Lizenz bereits auf zwei PCs aktiv ist.Der Telefonsupport konnte mir leider nicht weiterhelfen. Mir wur

Hello,I have no more access to the apps in my creative cloud desktop.Creative cloud desktop says me (see screenshot) : "You do not have access to application management features. To manage applications, authorization from your IT administrator may be required."Have you a solution in order to have access to the apps in the creative cloud desktop.  

Creative Cloud Desktop fails to update with Error 190 on Windows 10 Pro 22H2 (OS build 19045.7663).The installer attempts to install Adobe Native Client (KANC) 7.0.7.25, but the installation fails during the OS requirement check.The installation log reports:“Sanity check for installation failed. Current OS version 10.0.19045 doesn't satisfy OS requirements.”“Error occurred in install product workflow with error code 190.”Windows Update is fully up to date.Troubleshooting performed:- DISM /Online /Cleanup-Image /RestoreHealth completed successfully.- SFC /scannow found corrupted files and repaired them successfully.- Creative Cloud Desktop was repaired.- Creative Cloud Desktop was removed using the official Adobe Creative Cloud Cleaner Tool, selecting “Creative Cloud only”.- Creative Cloud Desktop was reinstalled using Adobe's official Windows 10 64-bit installer.- Error 190 persists after the clean installation.The installer successfully connects to Adobe servers and receives HTTP 200

I click on, for example, Photoshop when Creative Cloud has launched it goes through the opening process and then an Adobe message panel appeards stating ‘something went wrong’  Error 224.

Bonjour je viens de prendre un abonnement pour indesign et je n'arrive pas à rentrer dedans il me dise "Votre version de InDesign (Beta) a expiré." alors que je viens de payer 62.20 €

Found this in my /etc/hosts file dated 17th March## Adobe Creative Cloud WAM - Start ##166.117.29.222 detect-ccd.creativecloud.adobe.com## Adobe Creative Cloud WAM - End ##On both my Macs running Creative Cloud.I use Lightroom Classic daily as part of a “Creative Cloud” subscription.Just want to confirm what this is for. I’ve done some research and others have reported it as well.Thanks

So I have Photoshop and Lightroom on my PC and recently havent been able to open either of them. Any time I try and open either program it gives me the Sign In Required Loop that just keeps going and going. Ive uninstalled and reinstalled all the programs and nothing has worked. Anyone have any clue as to how to fix this issue? Because I really need them up and running again for my business.

Very simple. May iMac is 2017 I need to install the Basic Adobe Photography Package LR CC & PS and Bridge and I am okay with Firefly not working 100% - I do not want to patch my computer so would like to be pointed at the exact place step by step to find, download and install the legacy versions that will work with my system. Thanks

Dear Adobe Legacy Experts and Community,I have a genuine Adobe Creative Suite 5 Master Collection perpetual licence for Mac, originally purchased and installed from the physical CS5 DVD set.I still have a fully working installation on an older Mac. The installation contains Adobe's SWIDTAG licensing file identifying:Adobe Creative Suite 5 Master CollectionMasterCollection-CS5-Mac-GM-MULactivation_status: serializedThe SWIDTAG contains my 24-digit Master Collection serial number.However, when I enter this serial in my current Adobe account under Products → Register a product, Adobe returns:"The provided serial number is invalid."I have verified the serial directly from the existing licensed installation.I need to reinstall CS5 Master Collection on another Mac. Adobe's current documentation says registered CS5 products can be downloaded from an Adobe account, but I cannot register this legitimate licence.Can Adobe provide the official CS5 Master Collection Mac installer, or otherwise ass

I have Acrobat XI purchased with a Fujitsu Scansnap. My computer motherboard died, so I moved my SSD into another similar computer. Acrobat is now telling me I need to reregister, but I’ve used up all my registrations.Until today, I had not registered my serial number, or at least not that I’m aware of; my only record of an acrobat account is the one I registered with, and there was nothing listed there before.How do I go about getting my old computer’s version deregistered, so I can register on my new computer hardware?Thanks,Dave