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ruthenry
Participant
July 12, 2017
Answered

Customer service

  • July 12, 2017
  • 3 replies
  • 1818 views

how can i talk to someone about my apps!!!

Correct answer Nancy OShea

 With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

 

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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

3 replies

Participant
May 9, 2022

my question tooooooo!!!!! i want to talk to real persons!! help me please

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
May 9, 2022

 With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
Marloudesign
Participant
February 12, 2022

Hi 

I am having a problem downloading as I have moved and my internet information has changed.  please help

 

AxelMatt
Community Expert
Community Expert
February 12, 2022
quote

Hi 

I am having a problem downloading as I have moved and my internet information has changed.  please help

 


By @Marloudesign

What has been changed exactly?

Please describe your issue more detailed.

Which operating system do you use?

Which apps yout try to download?

Do you get a error message? If yes please post the exact message.

 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Ned Murphy
Legend
July 12, 2017

If you have question you can post them here or...

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership