Download & Install

I have a 2017 iMac running macOS Ventura 13.7.8. According to the forum, the best version of Photoshop is 23.x. Where can I download this version?

I can no longer update the Creative Cloud desktop app on Windows 10. I keep getting Error Code 190!My Windows installation is up to date and has always been fully compatible with Adobe software. Microsoft itself will continue providing extended security updates through October 2027.Microsoft — Extended Security UpdatesAdobe’s own website also lists Windows 10 as compatible:Adobe — Creative Cloud system requirementsWhy am I no longer able to update the app? Are you seriously trying to force customers to buy new hardware and switch operating systems?This is outrageous! It violates consumer protection laws here in Brazil and amounts to false advertising, especially when you claim the software is compatible but, in practice, it does not work as advertised!I’ve been seeing reports of this issue on this forum for over a month. When is Adobe going to issue an official statement or provide a solution?

I have reinstalled Adobe XI Pro but when I try to register the product it says that my serial number is already in use. I have already de-activated the same serial number in my old computer AND unistalled the program in the OLD computer. Can you please help? I can provide the serial number as well if needed and tried to call the Adobe Help Line but was advised that for this product, I need to post here.

In the Creative Cloud desktop app, I enabled Avatar > Preferences > Apps > Show older apps.The problem is that my 2012 Mac Pro is incompatible with Photoshop and InDesign because my processor does not support AVX2 instructions.However, for the applications that can be installed, the "Other versions" option does appear—and in the case of Illustrator, as many as 32 older versions are listed. I don't understand why access to older versions is blocked precisely where it would be most useful: for applications that aren't compatible with my Mac Pro. It doesn't make sense. Why would I want to install an old version of Illustrator if I can install the latest one? On the other hand, why can't I install Photoshop 2024 and InDesign 19.5, which *are* compatible with my Mac?Adobe doesn't sell hardware. Why don't they give me access to older versions instead of forcing me to buy a new Mac? It would be so easy to keep customers who are still working on older Macs happy.Why does Adobe act thi

I am running Windows 10 Pro 22H2. When I launch the Adobe Creative Cloud Desktop app, I receive Error 190, stating that my system is incompatible and that the application cannot be updated.However, according to Adobe's official documentation regarding supported operating systems, Windows 10 Pro 22H2 is listed as a supported version.Could you please clarify why Error 190 is being triggered on a supported operating system and advise on how to resolve the issue?

Bonjour je viens de prendre un abonnement pour indesign et je n'arrive pas à rentrer dedans il me dise "Votre version de InDesign (Beta) a expiré." alors que je viens de payer 62.20 €

Creative Cloud Desktop fails to update with Error 190 on Windows 10 Pro 22H2 (OS build 19045.7663).The installer attempts to install Adobe Native Client (KANC) 7.0.7.25, but the installation fails during the OS requirement check.The installation log reports:“Sanity check for installation failed. Current OS version 10.0.19045 doesn't satisfy OS requirements.”“Error occurred in install product workflow with error code 190.”Windows Update is fully up to date.Troubleshooting performed:- DISM /Online /Cleanup-Image /RestoreHealth completed successfully.- SFC /scannow found corrupted files and repaired them successfully.- Creative Cloud Desktop was repaired.- Creative Cloud Desktop was removed using the official Adobe Creative Cloud Cleaner Tool, selecting “Creative Cloud only”.- Creative Cloud Desktop was reinstalled using Adobe's official Windows 10 64-bit installer.- Error 190 persists after the clean installation.The installer successfully connects to Adobe servers and receives HTTP 200

Hi Hi, my GPU is NVIDIA GeForce GT 710 which only supports legacy driver v474. I cannot install Illustrator v29/v30 (Error 190). Please provide a direct download link / offline installer for Illustrator 2022 (v26) or 2021 (v25)."

This screenshot of relevant parts of the CC Desktop shows that, despite having selected ‘Remove older versions’ from the advanced settings of ‘Manage auto-updates’ two version of some apps are kept and updated too. Manual uninstallation is a temporary fix until the release of the next major version update. Is this how it is supposed to behave? Can I set it to retain only one copy of each app at a time? 🤔 

How can I get the archived versions from 2021 to 2024 right now? Support kinda brushed me off, and working on the current versions is hard even with high-end design hardware,I really need the old version

 I was recently let go from my job. I had to use my own computer when I worked from home and have a copy of Adobe Cloud installed. I am the admin of the account. I purchased my own subscription to Photoshop yesterday. I went to uninstall Cloud but it won’t let me because it says I still have programs on my computer. I’ve uninstalled everything but the new Photoshop but it still won’t let me uninstall Cloud.

I’ve been using Photoshop Creative Suite 6 for over a decade. 6 or 7 years ago, I started a subscription to Creative Cloud Photography and for a year or so I used Lightroom as well as the CS6 app.Recently, I realized I haven’t used anything but CS6 for several years, so I cancelled the Creative Cloud subsctiption. CS6 immediately stopped working.While trying to get it working again, I uninstalled it, restarted my computer, and reinstalled it. Now it says I have too many activations and I need to deactivate one of my computers. The problem is, I only have one computer. A few years ago, my previous computer died and I replaced it. I guess that computer is one activation and this one was two.So, now that I’ve had one computer die, and then uninstalled CS6 from the replacement computer without deactivating first, where do I go from here? I only use Photoshop for a few basic editing jobs, nothing fancy, and I **really** don’t like the CC version.Am just hosed?

Please know that talking about this or that or some other word or phrase in the Adobe license terms is not going to change several simple facts (in other words, Adobe’s policy about non-subscription programs is not going to change).A serial number program will continue working on the computer where it is activated as long as that computer keeps running... so in that respect the license really is perpetual.A serial number is six groups of four numbers… no letters.A serial number program may or may not install on a new computer... almost certainly NOT on a new Mac due to how much Mac hardware and the operating system have changed.On Windows 11 some (old) serial number programs will install and run... HOWEVER...Nancy OShea posted 8-31-26 in an Elements discussion that versions prior to 2022 are NOT compatible with Win11. Users have reported catastrophic system failures after installing older Elements on a new machine that lacks an optical CD/DVD drive. It seems there’s a security conflict

Pretty much had enough of paying for Adobe now, year after year the service gets worse. Fix this or loose your subscribers. I cannot nor do I want to change to Windows 11. Because your policy won’t let me update Creative Cloud I can’t access previous versions of apps and will be cancelling my subscription. Error code 190: System requirements not met,  

For the past 2 weeks, the creative cloud desktop won’t update. However, whenever photoshop, lightroom updates get one they come through fine. Have reinstall, clean and nothing. any ideas. It keeps throwing this at me. TIA  

Dear Sir/ Madam,We want to change the payment method. The payment is currently going through credit card. We want to change it to bank transfer or direct debit or standing order. Appreciate if you could advise how to proceed because when I clicked on change payment details, it only gives me the option to change the credit card details instead of providing other payment methods.Thank you

Ik kan PhotoShop 26.11.8 niet installeren. Ik krijg de boodschap "Bijwerken is mislukt", zonder verdere uitleg

A versão do meu windows não está aceitando as versões atuais do Photoshop, por gentileza alguém tem o link da versão de 2023 do photoshop?

When I create a new user and a new account in Microsoft Windows, Adobe programs won't launch. I see the startup screen; it freezes for a couple of seconds and then closes. I tried reinstalling the programs, but then they stopped working on the other account as well.

I have Acrobat XI purchased with a Fujitsu Scansnap. My computer motherboard died, so I moved my SSD into another similar computer. Acrobat is now telling me I need to reregister, but I’ve used up all my registrations.Until today, I had not registered my serial number, or at least not that I’m aware of; my only record of an acrobat account is the one I registered with, and there was nothing listed there before.How do I go about getting my old computer’s version deregistered, so I can register on my new computer hardware?Thanks,Dave

Cannot activate 2013 Acrobat Pro XI after transferring to new laptop. Worked fine before.The standard answers do not work. I get it that it is ‘not supported’. However it can still be downloaded from the website and how much ‘support’ is required. Just allow activation and leave me alone.

Creative Cloud will not load. Throws error code 190: system requirements not met. I receive this on the same computer where I have accessed all my Adobe apps for 5 years, and there have been no changes to to the system. No further information about the code, such as which requirements are not met, are provided. How can I resolve this issue with no information to go on?