CS Production Studio Premium

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I am attempting to install the CS6 Upgrade, but I don’t see it in the list. Which one can I use?

Jeff Arola

Community Expert

As far as i remember, you need CS3 thru CS5.5 to have qualifying product for CS6.

Is CS6 new to you and if so where did you get it?

I ask because legit versions of CS6 haven’t been available for many years unless you did a license transfer, but with upgrades the license holder would also have to provide the qualifying version they used.

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kglad

Community Expert

you must use one you own. ie, with upgrades you need the serial number of the upgrade (eg, cs6) and of the qualifying product (eg, cs5).

the list contains the allowable qualifying products. in the background of your screenshot is the prompt for your cs6 product’s serial number.

after you select from the qualifying product list, you’ll be prompted for the qualifying product’s serial number.

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L

labreyAuthor

Participant

So “Creative Suite--Production Studio Premium” is not a qualifying product?

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Peru Bob

Community Expert

If you used the scrollbar shown in your screen capture, and it was not there, then it is not a qualifying product.

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