I can't launch any programmes in Creative Cloud as Adobe send an Error 224 when trying to launch.

​@snow tiger 

Resolve Connection Errors with Adobe’s Activation Services

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Exact same problem here. Five different Adobe support agents have now tried to solve this issue for me without any luck. Starting February all of a sudden I get the error code 224 whenever I try to open any CC apps. Tried almost everything:

Checking account – working fine, prepayment until july 2026 Okay.

Creative cloud (CC) log out – log back in – reset app while re-opened.

Uninstalling CC – re-installing CC

Uninstalling all CC apps – re-installing all again

Clearing cachfiles

Removing all adobefiles

Remove files from keychain access app

Updating MacOS software – Tahoe 26.2

Downloading and runnig Adobe cleaning software

Logfiles and terminal saved output files have been downloaded by several agents

NO SOLUTION…..

Error 224 means it can’t verify your license & subscription status. 

Try logging out of Creative Cloud Desktop App, then log in again with your paid Adobe ID (email) & password.

Hi ​@John36048249nszo,

We are sorry for the trouble. In addition to the suggestion given by ​@Peru Bob, please try the steps listed in these articles:

1. https://helpx.adobe.com/in/creative-cloud/apps/troubleshoot/launch-issues/apps-wont-launch-due-to-configuration-errors.html

2. https://helpx.adobe.com/in/creative-cloud/apps/troubleshoot/launch-issues/apps-wont-launch-due-to-missing-dll-file.html

Let us know if it helps.

^Shivangi 

See if something here helps:

https://helpx.adobe.com/download-install/kb/licensing-errors.html#error224

was there any problem with installation of the cc desktop app or any of the apps (eg, ps) that it installed?