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helpful_ninjae7b7
Participant
Nov 5, 2026 5:38 AM UTC
Question

I am having persistent issues with Creative Cloud and my program apps, not updating, and showing a error message.

The error message is:  Windows cannot find ‘C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManger\Adobe Installer. exe’. Make sure you have typed the name correctly, and then try again.

I am forced to uninstall Creative Cloud, and then reinstall it and my program apps.  Windows 11

    5 replies

    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    Nov 5, 2026 5:40 AM UTC

    Could this be a case of an aggressive antivirus deleting this file? Investigate this if it applies to your setup

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    -Manan
    helpful_ninjae7b7Author
    Participant
    Nov 5, 2026 5:47 AM UTC

    I am only using Windows 11, Microsoft Defender, for antivirus protection.  I do update it regularly.  I don’t experience anything like this issue with any other programs on the PC.

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    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    Nov 5, 2026 5:50 AM UTC

    No harm trying it once. Deactivate Microsoft Defender and then try installing

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    -Manan
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