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Rajashree Bhattacharya
Legend
Aug 28, 2014 9:00 AM UTC

Photo shop CC 2014 does not need serial number, it is based on Adobe ID. If the payment is up to date & CC is active then you should not be asked for serial number.

Please refer to Creative Cloud applications ask for serial number

I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

  Windows:

   In windows 7 navigate to following location:

     /windows/system32/drivers/etc

   1. look out for "Hosts" file

   2. Open it with notepad

   3. Check if you have any entry for Adobe

   4. Remove the entries and try again launching any product from CC

  Mac:

   1. Please click on "Go" and navigate to /private/etc

   2. Open "hosts" file and check out for any entries for Adobe.com

   3. Remove the entries and save the file

   4.  try again launching any product from CC

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.


Please let us know if it worked.

Regards,

Rajshree

11 replies

Participant
Nov 9, 2026 3:12 PM UTC

I tried a trial version and it ended so I wanted to put serial number to continue using 

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kglad
Community Expert
Community Expert
Nov 9, 2026 3:50 PM UTC

​@Fancy_strategist32ec 

 

there is no serial number for any adobe subscriptions, and there never has been.  anyone claiming otherwise is likely trying to scam you.

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Participant
Feb 27, 2015 7:58 PM UTC

i need for mac =(

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Rajashree Bhattacharya
Legend
Feb 28, 2015 12:37 AM UTC

Unfortunately the Adobe ID that you have has no CC registered to it, please let me know if there is any other ID.

In case it is CC, the Mac path is also there.

Regards

Rajshree

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Participant
Mar 19, 2015 6:03 PM UTC

i cant get it to work pls advice

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Rajashree Bhattacharya
Legend
Aug 28, 2014 9:00 AM UTC

Photo shop CC 2014 does not need serial number, it is based on Adobe ID. If the payment is up to date & CC is active then you should not be asked for serial number.

Please refer to Creative Cloud applications ask for serial number

I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

  Windows:

   In windows 7 navigate to following location:

     /windows/system32/drivers/etc

   1. look out for "Hosts" file

   2. Open it with notepad

   3. Check if you have any entry for Adobe

   4. Remove the entries and try again launching any product from CC

  Mac:

   1. Please click on "Go" and navigate to /private/etc

   2. Open "hosts" file and check out for any entries for Adobe.com

   3. Remove the entries and save the file

   4.  try again launching any product from CC

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.


Please let us know if it worked.

Regards,

Rajshree

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Participant
Apr 6, 2015 5:25 PM UTC

pls help me

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Rajashree Bhattacharya
Legend
Apr 10, 2015 4:49 PM UTC

saros mohamed, please let me know the exact issue that you are facing, you can personally message me too.

Regards

Rajshree

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