I am getting the exact same error message and nothing works to resolve the problem. I did not have any problems with Windows 7 and the older version of photoshop. Both companies tech support teams are not able to fix the problem. Thats why windows 7 and the old version of Photoshop are better. ... View more

This is a worthless article that does not address the problem in any way this is clearly written by the tech support team. They need to fix the code the way I know that this article was written by the tech support team is the fact that they do not include any of the steps necessary to find the recommend folder and the person complaining has no issue with finding the folder. Photoshop 2019 is coded wrong and has a bug that they are not able to fix. I would stay away from Photoshop 2019 on Windows 10 until they fix the problem. ... View more