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svetlanak35138645
Community Beginner
svetlanak35138645
Community Beginner
Activity
Sep 21, 2018
06:37 AM
Probably, it is sanctions A joke indeed. Seriously, I really want to cancel my subscription order number: 11103900505 1.08.2017 Svetlana Korobeynikova Спасибо!
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Sep 21, 2018
06:34 AM
Russia. We are given no choice
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Sep 21, 2018
06:30 AM
Sep 21, 2018
06:17 AM
I do not have these links - chat or phone! there's just a blank white screen! I do everything this way, according to the algorithm, I read all the instructions, but I can not choose chat or phone, this choice is simply no. What should I do in this situation?
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Sep 21, 2018
06:10 AM
Maybe there is some e-mail address where I can send my cancellation request? After the issue of Would like to contact us, I have no links, no choice - chat, or phone Thank you all for your help. But I'm going crazy)) the picture, unfortunately, automatically scales.the picture, unfortunately, automatically scales.
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Sep 21, 2018
06:01 AM
ABambo! Thank you very much for your responsiveness! But in my version, just missing the choice of chat or phone. There is simply no such option. Where can I write to cancel my subscription? I've been trying to solve this problem for 3.5 hours. When I bought and paid for the plan, everything worked quickly and clearly. I'm not a complete fool, I have tried all sorts of buttons and links, I have updated and rebooted 5 times. To no avail!
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Sep 21, 2018
04:49 AM
1 Upvote
Thank you very much, but I have already followed these links 20 times in a circle, to no avail.Unfortunately, I do not display any method of communication. They simply do not!Thank you very much, but I have already followed these links 20 times in a circle, to no avail.Unfortunately, I do not display any method of communication. They simply do not!
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Sep 21, 2018
04:20 AM
Good day! On August 1, 2017, I bought a Creative Cloud plan for photographers for the year, now I want to cancel the subscription, because I do not use your program. But nowhere in my account do not see the possibility to cancel the subscription. There is no way to contact your technical support, there are no contacts where I could send my request. What am I to do? Order no. <Personal info edited by staff> In my personal account there is no link to chat with an employee or cancel button. Nothing!
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