Hello At present, we have 15 staff out of 100 that are licenced for Acrobat Pro DC which is activated by them signing into the application.  The remainder of staff all use Acrobat Reader DC for which no sign in is required.  This is all in a standard traditional 'fat client' environment. We are now in the process of setting up a Citrix virtual desktop environment.  My question is how do we deploy both Acrobat Pro DC and Acrobat Reader DC into that environment (on the same servers) so that our 15 licenced users can sign in on any server and use Pro DC and our remaining users can user Reader DC? Thanks in advance for any assistance. ... View more

Hi A number of users in our company are having issues with the Adobe Reader DC application not rendering correctly.  To be specific, it's the application itself, not the content within any document. After using the software for a bit, all of the toolbars and menu items along the top disappear and are instead replaced with a white banner along the top of the application.  If you were to click anywhere along the white panel it brings you to the application behind it.  The application still seems to be working OK otherwise and if you had a PDF open you could still scroll up and down through it, just no access to the menus.  The white section isn't consistently at the top, sometimes appears at the bottom instead. I've added a screenshot below which hopefully helps explain things a little better. We've noticed that something similar also happens to our users using Chrome so the issue may well not be isolated to Adobe Reader. Any assistance is much appreciated. Thanks David ... View more