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TL;DR: Asset reclamation is now seamless.Reclaim content from users who leave your organization by transferring their assets to another user seamlessly. When someone leaves your organization, reclaiming their files no longer requires the recipient user to download a zip archive and re-upload it. Admin Console now transfers a removed user's assets directly into another person's storage, with the original folder structure, comments, version history, and sharing permissions intact. What changed Transfers happen directly, no zip file and no manual re-upload Folder structure, comments, version history, and collaboration permissions carry over, so previously shared content stays shared The recipient sees the reclaimed content automatically in Adobe Home. Creative Cloud Projects and PDF Spaces keep their original names, everything else lands in a new folder named [Removed user]'s files How it works In Admin Console, go to Users, select the users to remove, then select Remove users
TL;DRContent Logs now capture the prompt and model name and version behind Firefly generative actions. Enterprise admins get audit-ready visibility into how AI-generated content was created, across Firefly Web, Adobe Express, and Firefly Workspace within Photoshop. Who this is forAny enterprise organization already using Content Logs Applies to generative actions performed in Firefly Web, Adobe Express, and Firefly Workspace within Photoshop Covers outputs saved to Adobe Cloud storage onlyWhy this mattersAs GenAI adoption scales across organizations, "an action happened" is no longer enough. Admins need to understand how AI-generated content was created, not just that it was created. This update closes that gap. With prompt and model metadata now flowing into Content Logs, admins get a stronger audit trail to support governance, compliance, and internal review workflows, without needing a separate tool or manual tracking. How it worksPrompt: captures up to 2,000 characters of the promp
TL;DR Admins can now search for inactive users in the Admin Console using their email address, username, first name, or last name. This makes it easier to locate a specific inactive user when you don't have their exact email on hand. Why this matters Previously, finding a specific inactive user required knowing their exact email address or manually paging through the Inactive Users list, which is impractical for organizations with a high volume of inactive accounts. This has been a frequently requested improvement from admins managing storage governance at scale. With this update, the search field now accepts email addresses, usernames, first names, or last names. Once you locate the user, you can act on their folder using the same options available today. What you need to know Search by email, username, first name, or last name is available directly from Storage > Individual user folders > Inactive Users. Search may return no results in a few specific cases: if the user's inf
the renew subscription increasing the Price, what is reason ?
Hi, my university provides Adobe Creative Cloud Enterprise. The 3-month LinkedIn Premium offer appears in my app, but Redeem is greyed out (it also briefly disappeared). Two classmates with university accounts redeemed it. Can Adobe help?
I've only been able to find information relating to very old versions of reader and when applying this to the current version they don't seem to work. Ideally I need an msi to deploy, a gpo to manage settings and reference material to tell me how to use it. It should be simple, its not.
how can i change language in my project
Hola. Estoy intentando conectar el conector de Adobe en Claude (claude.ai) y no puedo completar la autorización. inicio sesión con mi cuenta de Adobe sin problemas, pero al momento de autorizar el acceso aparece un error y la conexión no se completa. En Claude el conector queda agregado, pero me indica que debo reconectarlo.Me tira este codigo de referencia ofid_1aff152e95eba2e9”Mi cuenta es una cuenta personal con plan individual, no empresarial.Lo que ya probé, sin resultado:Cerrar y volver a abrir Claude Cerrar sesión y volver a iniciarla en mi cuenta de Adobe¿Podrían verificar si mi cuenta tiene alguna restricción para aplicaciones de terceros que esté bloqueando la autorización? Gracias
Applies to: Windows · Acrobat Studio or Acrobat Express · Auto-update enabledTL;DR Adobe Express Photos will auto-install on Windows for Acrobat Studio and Acrobat Express users starting early June 2026. To opt out, set a registry key before the next Acrobat update. If it's already installed, uninstall it and then set the key to prevent reinstallation. Starting early June 2026, Adobe Express Photos will install automatically on Windows devices for certain enterprise Acrobat users with auto-update enabled.Adobe Express Photos is a lightweight Windows desktop app that gives end users two everyday creative tools in one install: essential photo editing and a built-in screenshot tool for capturing and annotating their screen. It also integrates with Adobe Express for users who need more advanced design capabilities. Learn more about Adobe Express Photos.To prevent installation, you must opt out by following the steps below. Open Admin Console to create a package Who is affectedAutomatic ins
Beim Verbinden von Adobe (Photoshop/Express/Acrobat) mit ChatGPT erscheint immer die Meldung "Your organization does not allow access to third party applications." Fakten: Persönliches Creative Cloud Pro (Einzelabo), keine Organisation im Admin Console (dort "no access"), Feld "Firma" im Profil leer. Der Fehler tritt auf in Chrome, Inkognito und Brave, mit Passkey, E-Mail-Code und Passwort. Die automatische Anmeldung wählt eine ältere Adobe-ID mit Geburtsjahr 2005, die früher einer Organisation zugeordnet war. Im Profil steht ein Bildschirmname, der nicht meiner ist. Bitte prüfen: 1) frühere oder aktuelle Org-Zuordnung, 2) Altersattribut bzw. Minderjährigen-Flag, 3) zweite Identität mit derselben E-Mail. Der virtuelle Assistent im Support-Chat leitet nicht an einen Menschen weiter.
I’m posting here because I have been trying to resolve a serious issue with Adobe Support for far too long, and I’m hoping someone in the community can advise me on what to do next.Here is what happened:Our organization purchased an Adobe Creative Cloud for Teams subscription and added three employees to the Business account.One of my team members, who previously used a personal Adobe account, attempted to transfer her files to our new Business account. The transfer did not complete correctly. Her files disappeared from her personal account, but they never appeared in the Business account.These files include important work materials such as designs, photographs, collages, and other visual assets. They belong to my team member and are essential for our work.To make matters worse, the cloud storage in our Business account does not load at all. It simply displays a loading spinner indefinitely. This issue has persisted, and we still cannot access the storage properly.What has happened wit
Hi,Hello, in the latest version of Photoshop—“Adobe for Business”—this blank window appears for just a few milliseconds after entering a prompt. Nothing else, no message, etc.Shouldn’t it show that there are no credits left in our subscription?https://account.adobe.com/?cfredirect&lang=de&mv=product&mv2=accc&product-version=6.10.0.252.41#token_type=bearer&expires_in=86399994 doesn’t help either. Thanks!
I applied (for my organization) for the non-profit licenses ($15/yr) and was approved by the vetting org Goodstack. But I have not been designated the "Admin" so I cannot login to the Admin portal to adminster the licenses. ?
Recent intentional changes by engineering changed the package downloads created for offline networks. The files used to be self contained .zip files, and are now .exe files that pull down the application from the network. Working with tech support I found this was intentional change, but it defeats the purpose of having an offline license and ability to create a package. Additionally, the workaround for this is to go into pre-generated packages and find the appropriate package to download. while this does function, it does not allow us to use the packages screen to see the most recently downloaded application and version, and does not allow us to see whether an application is “up to date” or “not up to date” as displayed on the packages main page. While the workaround provided will suffice temporarily, it does not provide the functionality we have come to expect from our Adobe contracts. Through years of continued use.
Until recently, after creating a package for any Cloud app in the admin console, when it was ready to download it prompted to save the package zip file. Now it downloads an exe that you have to download and execute in order to download the same zip files it did in the past. Why introduce an unnecessary step that we have to go through all sorts of loops in order to run an exe on a hardened server? Makes no sense to me. Yes, I do see that it performs a checksum comparison, but again, it just adds more steps to the download process and slows everything down. This was a bad idea.
Olá, Quando conecto a Adobe ao Claude (conector Adobe for Creativity) ou ao ChatGPT, logo depois do login a página adobeid-na1.services.adobe.com/ims/fromSusi sempre mostra:"Your organization does not allow access to third party applications."(em português: "Sua organização não permite o acesso a aplicativos de terceiros.") Sobre a minha conta:- Plano pessoal Creative Cloud Pro (individual). O suporte da Adobe confirmou que é um perfil pessoal, sem problemas.- Não pertenço a nenhuma empresa. O Admin Console diz "You don't seem to have access".- O campo "Empresa" do meu perfil está vazio.- Durante o login, a própria Adobe mostra meu perfil como "Personal Account".- A única organização ligada ao meu Adobe ID é a organização pessoal de desenvolvedor criada automaticamente pelo Adobe Developer Console. Aceitei os novos Termos de Uso dela e nada mudou.- Rede doméstica, sem proxy, sem VPN e sem firewall corporativo. O que já fiz, várias vezes:- Em "Aplicativos conectados" (Dados e Privacidad
I had an educational account for one school, but I changed schools/accounts and I want to keep my certs and badges-- like transfer them to my new school account.
Recent intentional changes by engineering changed the package downloads created for offline networks. The files used to be self contained .zip files, and are now .exe files that pull down the application from the network. Working with tech support I found this was intentional change, but it defeats the purpose of having an offline license and ability to create a package. Additionally, the workaround for this is to go into pre-generated packages and find the appropriate package to download. while this does function, it does not allow us to use the packages screen to see the most recently downloaded application and version, and does not allow us to see whether an application is “up to date” or “not up to date” as displayed on the packages main page. While the workaround provided will suffice temporarily, it does not provide the functionality we have come to expect from our Adobe contracts.
When a new version of Acrobat is released, I can get the update from the offical Adobe Acrobat Enterprise Release Notes page… But I cannot get the full download for the new version from Admin Console for weeks. New versions come out and I have to get them elsewhere, not from Admin Console, and by the time I’m able to get the version I was looking for, it’s out of date already. I do not have this issue with any other applications, only Acrobat. Also, Acrobat is the only application that does not show if it is “up to date” or “Not up to date” in Admin Console. All other applications work this way, but no matter how many versions behind Acrobat is, it always shows Up to date.
Recent intentional changes by engineering changed the package downloads created for offline networks. The files used to be self contained .zip files, and are now .exe files that pull down the application from the network. Working with tech support I found this was intentional change, but it defeats the purpose of having an offline license and ability to create a package. Additionally, the workaround for this is to go into pre-generated packages and find the appropriate package to download. while this does function, it does not allow us to use the packages screen to see the most recently downloaded application and version, and does not allow us to see whether an application is “up to date” or “not up to date” as displayed on the packages main page. While the workaround provided will suffice temporarily, it does not provide the functionality we have come to expect from our Adobe contracts
Does anyone know why Non-Profits are not allowed to purchase Firefly Pro licenses? In order to get my one graphic designer access to Firefly Pro we would have to change to commercial licenses for all my Acrobat and other Creative Cloud Licenses. I would like to purchase software, but the answer is nope, we will not sell it to you. Dean
Photoshop 2026 GenAI components ignore all system proxy configurationComponent: Photoshop 2026 / Generative AI (transmute module, Firefly services) Affects version: Photoshop 27.6.0 (PHSP 27), ACPL SDK 5.11.0, UXP Runtime 9.2.0 SummaryPhotoshop 2026's Generative AI features connect directly to their service endpoints, ignoring every proxy configuration mechanism Windows provides. On networks where direct internet egress is restricted and traffic must traverse an explicit HTTP proxy, these features fail with generic timeout errors after 75–95 seconds.Other components inside the *same Photoshop process* use the configured proxy correctly and concurrently. This is not a machine-wide or network-wide misconfiguration — it is specific to the code path serving these features.Because these components connect directly, they succeed only where the network perimeter happens to permit the destination. Where a destination's address pool is partially permitted, the same feature succeeds or fails dep
My AUSST server only services Windows clients, it will only ever service Windows clients. Over half of the disk space is consumed by Apple / OSX updates.Can we get a filter for operating system built into AUSST? I’ve seen this asked for as much as 6 years ago.
I know this is for Using the Community feature requests but there isn’t anywhere to request features for AUSST specifically - at least not that I can find.My AUSST server only services Windows clients, it will only ever service Windows clients. Over half of the disk space is consumed by Apple / OSX updates.Can we get a filter for operating system built into AUSST? I’ve seen this asked for as much as 6 years ago.
TL;DR: Content Retention Policy for Inactive Content is now available in the Adobe Admin Console. Admins choose how long unmodified content is kept, using a preset (60 days, 180 days, or 1 year), a custom duration, or Retain permanently. The system permanently deletes content when the period ends. Inactive content no longer has to sit in Adobe cloud storage indefinitely. Administrators can now set how long unmodified content is kept, and the system permanently deletes it once that period ends. What is new Content Retention Policy for Inactive Content is now available in the Adobe Admin Console. Instead of relying on manual cleanup, admins define a retention period and the system applies it automatically, based on when content was last modified. This helps organizations: Reduce storage costs by clearing content that has stayed unmodified past your chosen period Meet compliance and regulatory retention requirements consistently, without relying on manual cleanup Remove the operational
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