Case closed. Fotolia finally transferred my  credits back to the Fotolia platform. ... View more

If you paid attention to the string of messages you would know. ... View more

Yes I did. Nothing there. I had paid $100 to Fotolia; There were 52 Credits left when account transferred to Adobe Stock BY THEM, equal to $52 dollars remaining, or 52 pictures. THAT IS NOT FREE.   I have "purchased" 4 photos at Adobe, costing me 43 credits. How is that fair? How is that FREE? ... View more

Like I said, training.  Your Fotolia to Adobe transition does offer cancel and refund that I can see. Only upgrade. No one that I have spoken or emailed at Fotolia or Adobe has a clue ... View more

Obviously a training issue with Adobe.  I gave you my ID and a screen shot of account.  There is no option to close staock Adobe. ... View more

No option to cancel ... View more

marlab18458999 ... View more

Formerly Fotolia and my credits transferred to Adobe Stock.  Neither side is willing to help cancel the account and refund me. Fotolia is still active until Nov 4 2019 now, so apparently a lot of unhappy people.  It should be a simple thing since the companies are merged. ... View more