Adambo, I appreciate that adobe thinks that they are providing sufficient tools to manage accounts but I don't think you (or adobe) understand the needs of large organizations, especially schools. For an educational institution providing access to adobe products for instructional use, the organization owns the email accounts, ids, logins, etc. The institution has responsibility for maintaining the accounts and is liable for activity of those accounts. users can use Adobe provided tools to reset their password. Response: That may be true but it is not adequate. Administrators would need to sit down with hundreds of incoming students every year and walk them each through this process. Students forget passwords or may not bother to reset them before class. Denying the administrators the ability to reset passwords denies them the ability to have learning environments set up and ready to use. allowing admins to reset passwords could consider a violation of the privacy laws and rules. Response: That may be true in some places but institutions typically have internal policies that allow admin access to personal data. there are activities attached to Adobe id’s that are not related to the teams subscription. Response: For an educational institution adobe products are provided for instructional use. Other "activities" may violate the institutional policies. Admin access is necessary to monitor compliance with policies or to investigate inappropriate behavior. the Adobe id is the personal property of the person attatched not of the subscription owner. Response: Again, for an educational environment where access to adobe products is being provided to students, the institution should be the responsible owner of the email account, adobe id, and anything else that the school provides.
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