Delete your AI preferences and cache in the library and restart your computer. Good luck! Sent from a galaxy far, far away. ... View more

I've had this problem for over two years now with AI CS6 and now CC. I've been going back and forth with Adobe for a long time and most recently after doing everything mentioned above (deleting preferences, creating a new user, using the cleaner tool for reinstallation, etc.). They determined that its a bug, but there has been no fix for it. Drives me completely crazy, as I literally have to save every 5 minutes. My AI only crashes with the move tool, and seems to be most commonly triggered by AI being on for an extended period, but that isnt always the case. If anyone else has any other knowledge that would be very helpful. ... View more

I feel you. This bug has been the biggest pain. It crashes at least 2-3x a day. I or Adobe haven't found another solution yet. Sent from my iPhone ... View more

I’ve attached both the cache and preference examples. I’m not sure if your having a similar problem with InDesign (the move tool won’t work). If that’s the case, you’ll also have to do the same thing with the InDesign files. Hope this helps. Here’s the cache example: Here’s the Preferences #1: Here’s the preferences #2: ... View more

In your library go to your finder then go then hold down your alt key and library will appear. You’ll have to look in the adobe folder in both the cache and preferences. Delete all instances of the Illustrator file you see, otherwise it will keep crashing. ... View more

Go to your library and delete your illustrator cache and illustrator preferences. The restart your computer. This will get your illustrator to run again. However, you’ll have to keep doing it after it crashes. It’s a bug that they are apparently working on. We’ll see…. I’ve had the same problem for 1.5 years! ... View more

I have been down this exact path for over 1.5 years. I emailed adobe my crash reports everyday, everytime it happened (1-3x a day). I also spoke with them regularly and finally they admitted to it being a bug. So there is no resolution. They say they're working on it. I delete my ai and indd cache and preferences after it happens, then restart my computer. I've been using my transform tool instead of the move tool to avoid crashes. This version of ai really sucks. I also tried the new cc version and it acts the same. Sent from my iPhone ... View more

Yeah, that makes sense. I’m glad that one worked for you! I’m running CS6 and I only have it installed on one machine. I’ve tried CC, and the same thing happened. After going back and forth with Adobe for a year, they finally determined that it is a bug. They are working on it, but there is no timeline of course! I hope your Illustrator prospers from here on out! ... View more

Very interesting. My problems have been going on for months, and I never made the connection to office. I got a new machine and installed a plethora of new software. I'll give this a try! I had a Tahoma TT and an open type, activated both of them. My Verdana was already activated. Hope it works! Thanks again! -J ... View more

So, you by open do mean having them active in the file you're working on (not necessarily using them)? They are both system fonts, so they should be active all the time. Thanks! J ... View more

The same solution of deleting your preferences and cache for the Illustrator files should apply. Sent from my iPad ... View more

I haven't installed an system plugins to enhance my mouse behaviour. I'm running CS 6 on a Mac Pro, Mountain Lion 10.8.3. Here's a scenario for how it crashes. This is repeatable everytime: 1. Open a new file 2. Create an object (square for example, but it can literally be any object, as it does it with type as well).  3. Choose the selection tool. 4. Attempt to move the object. 5. Illustrator crashes.  I can delete my preferences and restart my machine and Illustrator will work normally again. But, after working with it for awhile Illustrator will crash again (not sure the exact scenarios for when it crashes in the his case), and then the cycle starts over again. ... View more