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‎May 28, 2019
10:58 PM
1 Upvote
I found the culprit!! When printing from Word or Excel, if choosing the adobe or MS pdf print driver and clicking on properties, even though it might show as the paper size being A4, it isn't A4 in the 'default settings' for those printers. If you go to Control Panel>Devices & Printers and click Printer Properties for each printer, the paper size was set to Letter on both. I changed it back to A4 and now everything prints as normal. Something had changed it back to Letter as I had changed them both to A4 in the beginning.
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‎May 28, 2019
06:01 AM
Some more testing... Just printed an email in Outlook and a slide in Powerpoint to both pdf print drivers and it prints correctly and shows the correct paper size. Possible bug seems to be confined to just Word and Excel
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‎May 28, 2019
05:32 AM
Abambo wrote Microsoft Print to PDF is, as the name suggests, a Microsoft virtual printer creating PDF files. So there are 2 different (virtual) printers and as noted, this can't be Adobe's fault. HI Abambo. I'm probably reading your response wrong (correct me if I am), even though I think you're agreeing with me, by that logic though, if I use the Adobe driver, then would that make it Adobe's fault?? It's not working with any of the pdf print drivers in any office products, but If I use the MS pdf print driver in inDesign, it prints correctly. This is why I'm leaning towards MS but I can't be 100% sure.
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‎May 28, 2019
04:37 AM
Wow! I just found a fix. Instead of printing to 'Adobe PDF' or 'Microsoft Print to PDF', I saved my word doc as a pdf (instead of .docx) and it created a proper pdf WITHOUT the padding. When opening the pdf and pressing Ctrl+D, the document size shows properly as an A4 sheet of size 20.999 x 29.698cm!! Just have to remember to save my work (as .docx) before saving as pdf until this is fixed.
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‎May 28, 2019
02:06 AM
Did some more testing and noticed that if you look in the description of the pdf file (Ctrl+D in windows), the page size of my A4 document (A4 = 20.1cm by 29.7cm) when created in word is 21.587 x 27.937, but when created in inDesign it's the proper size of 20.999 x 29.698. That's a difference of 0.6 x 1.75cm. More proof that Office is doing something wrong when printing to pdf. I think it's time to complain to Microsoft!!
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‎May 27, 2019
11:21 PM
I'm having the same issue. I'm in Australia so print to A4 size. I've run a few tests and I think the issue is when printing from Word. In my win10, I have the option to print my word doc to 'Adobe PDF' or to 'Microsoft Print to PDF'. It doesn't matter which I choose, when I open the pdf file, padding has been added to all sides of the document so I think windows is doing something here?? I just haven't worked out what yet. Testing in Excel does the same thing. But...testing in Adobe inDesign doesn't add padding. Therefore I think MS Office is doing something to the file when printing to pdf either using MS driver or Adobe driver. Edit: Oh, and to be thorough, I just printed this page to adobe pdf and it didn't add padding, so I think it's definitely MS Office that's to blame somehow.
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‎Nov 03, 2016
08:44 PM
jonk is correct. Here is the link. Acrobat Reader DC prints streaks after upgrading to Windows 10 Anniversary update
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‎Aug 11, 2016
07:33 PM
Thanks @gkaiseril. I was more asking if anyone knew some sample code which I could play with to fit my scenario. I'm not fluent in Javascript but can find my way around it if shown some code. I will read through those references and see if I can work something out. Thanks again.
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‎Aug 10, 2016
07:37 AM
Hi All, Not sure how to search for this question so I'm just going to ask it in a new thread. Please point me to an existing thread if it exists. I have a form with 2 line items, each with a qty field: Parts: ($ amount) Qty: Labour: ($ amount) Qty: eg Parts: $100 Qty: 2 Labour: $200 Qty: 1 TOTAL: $400 I am able to calculate the parts and labour with the use of hidden helper fields with Adobe Acrobats calculations feature via the Calculate Tab in the Text Field Properties box for each field, so the above example would calculate to $400. What I can't work out is the user wants 2 radio buttons. 1. GST Inclusive 2. No GST. This is in Australia so GST of 10% gets added to the total if the GST Inclusive button is ticked (above eg would come to $440). If the No GST button is ticked, it's just the normal sum total of Parts & Labour (above eg $400). Can someone point me to the right direction of writing some javascript to show the TOTAL field with ($440) or without GST ($400), depending on which radio button is ticked? Hidden Helper cells (if this helps) are: - PartsTotal (Parts x PartsQty = $200) - LabourTotal (Labour x LabourQty = $200) - GST_10pc (0.1) - TOTAL_NoGST (PartsTotal + Labour Total = $400) - TOTAL_GST_Calc (TOTAL_NoGST x GST_10pc = $40) - TOTAL_wGST (TOTAL_NoGST + TOTAL_GST_Calc = $440) I have no problem with the helper cells calculating the $400 and $440 totals (above) but I don't know how to show either field in the TOTAL Field so that TOTAL shows the contents of either TOTAL_NoGST or TOTAL_wGST. In other words an if statement would read: If GST Inc is ticked, show TOTAL_wGST in TOTAL else if No GST is ticked, show TOTAL_NoGST in TOTAL else Show a blank field until one of them is ticked (would be a nice addition to the javascript if possible, or I could just make the radio buttons compulsory) Hope that's clear. Thanks
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‎Aug 18, 2013
11:39 PM
Not that this helps you, but I was in the same boat as you (installed apps not showing as intalled). But after uninstalling and re-installing Creative Cloud app via the link in step 3 (I'm a win8 user), it now works, even after rebooting (as some people have stated it goes back after rebooting). Also Adobe, if this helps you to help others, I noticed in the preferences section under the Apps tab, everything was greyed out when it wasn't working properly as per mine and KCH's issue, but now that I reinstalled it and it's working, the Apps tab is showing normally and is not greyed out.
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