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alexderas
Explorer
alexderas
Explorer
Activity
‎Jul 23, 2019
06:15 AM
Unfortunately that did not help either. Isn't there a log or something file which keeps track of the reason that Acrobat crashed?
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‎Jul 17, 2019
02:41 AM
Thanks for the suggestion. I tried, but it does not seem to work for me unfortunately.
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‎Jul 17, 2019
02:17 AM
HI, I am using Acrobat as part of Adobe Creative Cloud. The cleaner tool says : "THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER. Is there a tool that works voor Creative Cloud as well?
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‎Jul 16, 2019
02:26 AM
Hi, What is the OS version that you have? Windows 10 What is the version of the Acrobat DC? 2019.012.20035 Is this a behaviour with a particular file or with any document that you open? Multiple documents Are you able to open the same file on a different computer? Yes Are you trying to open the file in offline mode? Please try to open the file in online mode, once you are logged into your account in Acrobat DC. ​I am logged in, suppose that is online mode?
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‎Jul 16, 2019
12:23 AM
When opening a document, Adobe Acrobat DC just crashes after a few seconds. This happens most of the times, but not every time. I have tried the steps in Resolve Acrobat DC intermittent crashes on Windows , but they don't work. How can I solve this?
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‎Jun 27, 2019
05:11 AM
Hi Monika, This issue has happened several times since your help. Last week I reinstalled my PC and even now the issue happens again. Resetting preferences by renaming the folder in AppData / Roaming does not help either this time. Have you got other suggestions?
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‎May 09, 2019
02:46 AM
I am exporting to a subfolder of my desktop on a local drive. Nothing big changed to my setup concerning user privileges or software. I don't use any plugins for Illustrator. Rebooting the PC has no effect.
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‎May 09, 2019
12:24 AM
Hi Monika, When I create a new document, draw a random shape, and drag it to the Assets Export panel, the item appears in that panel, and I select it. In the Export settings section, I choose SVG as the output format. Then I click Export, and choose a folder where the file should be exported to. After clicking Select folder, there is a window briefly poping up with a progress bar inside. The title of the popup is 'Exporting' and the message is 'Exporting as SVG format'. After taking these steps in the past, the SVG file would appearin the folder I choose. But since a couple of weeks or months the function does not work anymore and the folder remains empty. I use Illustrator 23.0.3 64 bit on a Windows 10 OS.
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‎May 07, 2019
06:15 AM
When I try to export assets using the asset export panel, nothing is being exported at all. It used to work perfectly though, but not anymore. Any tips on how to troubleshoot this?
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‎Oct 18, 2018
06:35 AM
15 Upvotes
Found an easy solution Open the registry editor and navigate to HKEY_CLASSES_ROOT\.ai The value of the Default key is Adobe.Illustrator.22. After chaning it to Adobe.Illustrator.23 and setting Illustrator as the default program the file association worked correctly.
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