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Be.eM
Enthusiast
Be.eM
Enthusiast
Activity
‎Dec 19, 2024
12:40 AM
1 Upvote
Same issue here, with Acrobat Pro (2015) on a Macbook Pro (2016), MacOS Monterey Acrobat Pro (2015) on a MacPro (2013), MacOS Monterey I did not update anything (except the 12.x.x updates) , the problem just appeared out of the blue. On both Macs.
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‎Dec 06, 2024
08:07 AM
We're using referenced images in all our manuals, without exception. These are all located on a file server, never locally on the PC with FrameMaker. You should at least consider running a test with one of your IT guys, by temporarily excluding FrameMaker.exe from the security scans (during runtime, it's not about installation). If you notice a difference in performance, you can still discuss how to solve that. It's also possible that this is not the root cause in your case, then you can simply forget this solution and have the IT guys sleep well again… 😉
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‎Dec 05, 2024
10:13 AM
I've had such cases on some computers. In my case it was the Windows security/virus scan process (no 3rd party application, just Window's own tools) which permanently inspected files, e.g., when writing a PDF. The solution was to add "FrameMaker.exe" to the exclusions from virus scanning in the Windows system/security settings. Without FrameMaker being permanently watched the speed on opening or writing files was back to normal immediately. Here is a link to the posting I made back then: https://community.adobe.com/t5/framemaker-discussions/windows-defender-antivirus-real-time-protection-slows-down-acrobat-distiller/m-p/12157745#M71405 Bernd
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‎Nov 29, 2024
03:22 PM
I know these print/Distiller/PDF setup places. That's not the problem. The problem is that FrameMaker ignores the settings made there. If the setting (as on your screens, too) says "recalculate images with a resolution of 450 dpi and higher to 300 dpi, and then compress using the JPG compressor using the maximum quality", exactly that should happen. However, FrameMaker happily recalculates and compresses images with 300 and 250 dpi, too. It compresses all images, independently from their resolution in FM. Which leads (while using the JPG compression) to visible compression artifacts in images. It shouldn't.
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‎Nov 26, 2024
10:25 AM
The new (cmyk) PDF generator has been added with FM 10 actually 😉 The version using *.sts files and the publishing route was either FM2017 or FM2019 (I skipped 2017). Attached is the screenshot from FM2019. They changed a lot with graphics handling, as far as I know, but the basic PDF engine (and procedure) is the same as before.
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‎Nov 26, 2024
10:08 AM
Hi Jeff, no, the Distiller is not involved (not enabled in the *.sts). This is just the Publish setting, used through the "Save as PDF…" command. So this is the new PDF generating engine, just using the parameters as set for the PDF printer. This is where the options in the *.sts file come from…
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‎Nov 26, 2024
09:19 AM
Hi all, I'm currently evaluating FM2022, in comparison to FM2015 and FM2019. I noticed that PDF output of FM2022 files, which contain pixel graphics, is of lower quality than when saved from FM2019 with exactly the same settings (defined in the *.sts file: the standard setting High Quality Print, for Online output). This is especially visible when the file contains screenshots, which usually have evenly colored backgrounds with text on them. The FM2022 PDF output clearly has JPG compression artifacts, while the FM2019 output is clean. This is visible in the attached screenshot, which shows the same file as FM2019 PDF (on the left) and the FM2022 PDF (on the right). According to the parameters in the "High Quality Print" setting, color images should be recalculated and compressed (using the "Automatic: JPG" compressor) when they reach a resolution of 450 dpi (ppi) or higher. The images in the attached graphic are all below 350 dpi and should not be touched by FrameMaker or the "post processing" on PDF creation. I've even had 200 dpi images which also came out recalculated and compressed. Which means to me: FM2022 ignores the thresholds for image recalculation/compression. FM2019 does it correctly. It's possible to solve that problem by defining an Adobe PDF printer preset which specifies ZIP compression (lossless) instead of JPG compression. In that case compression doesn't become visible. But in the end FrameMaker 2022 should respect the set thresholds. I have reported this already as a bug. Can anybody confirm? Bernd
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‎Nov 25, 2024
09:21 AM
3 Upvotes
I got it solved. I found it confusing that the FrameMaker Distiller installer insisted in an already existing 64-bit Acrobat version. The only 64-bit Acrobat I had was the Reader, which doesn't provide a PDF printer instance. So I uninstalled everything, FrameMaker and the Adobe Reader, and started from scratch. This time I installed FrameMaker first, and surprise, surprise... after installation there was an Adobe PDF printer. I opened FrameMaker and an *.sts file, and was able to set it up correctly, the standard PDF options (High Quality Print etc.) were available. I was also able to save to PDF now. Afterwards I installed Adobe Reader again, and this time it did not mess with FrameMaker or the PDF printer, everything is still working. So the solution to the problem in short words: Make sure you don't have any Acrobat app on your PC when installing FrameMaker (except a "real" Acrobat Pro, of course), because the FrameMaker installer mistakes an existing Reader for a full Acrobat 64-bit installation. If you need the Reader, install it after FrameMaker. Bernd
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‎Nov 25, 2024
08:17 AM
Hi Winfried, thanks for your response. Yes, I'd need the PDF Printer for getting the PDF options required for any PDF *.sts file. However, the link for manually installing the PDF printer is obviously outdated. It refers to a 32-bit version of the PDF printer instance, which is definitely not installed on my PC. So the referenced files including the printer port "Document\*.pdf" don't exist on my PC. Next, I tried to install the PDF printer from the installer files ("distiller.zip"), but I get the error message that the 64-bit version of Adobe Distiller is already installed. Huh? It obviously isn't, althouth there are several files in the "Programme/Acrobat DC" (program files) folder. But I'm not sure if this has been installed from the Adobe Reader installation. Installing the full Acrobat version from the cloud is not an option, because it's not included in a FrameMaker license. I simply need FrameMaker to create PDFs, but it doesn't. Any other suggestions? Bernd
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‎Nov 25, 2024
07:23 AM
Hi all, I've just installed FM 2022 (currently using the test version) on a new PC (without any other Adobe SW). When trying to set up the publishing options, there are no PDF options to set, and there's no Distiller/Adobe printer installed in the system. Trying to publish any file to PDF leads to an error message about the "Distiller printer instance is not found" Has this changed from previous versions, or is this an installer error? How to add the usual FM headless Distiller, if the installer doesn't even offer this option? Do I have to manually unzip and install it from the installer files? Bernd
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‎Oct 27, 2024
02:17 AM
1 Upvote
I've had that reported for FM2019 years ago. According to Adobe this should have been fixed with FM2022. The last version which created good, usable and correct print marks was FM2015, apparently. Bernd
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‎Oct 13, 2024
06:39 AM
Same here, with Acrobat Pro DC (2015, perpetual license) on a Macbook Pro (last Intel version). Started in October, neither Acrobat nor the OS (Monterey) have been updated in that time range. It just started out of the blue. I don't think it's an issue on the computer, but rather suspect it has to do with licensing servers or the communication to said servers.
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‎Feb 02, 2024
12:12 AM
Great, thank you, I've received the file.
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‎Feb 01, 2024
01:48 PM
Rick, many thanks for providing that script for free. However, I've tried to get it via the gumroad site and the buying experience is somewhat weird. First, I have to enter a fair price, otherwise I cannot put it into the cart. It's OK to enter $0, but this is reqired (but not described as such). Then, after successfully "buying" the script, I get an e-mail confirmation that I've bought this script. Nice, but there's no download link or any button to actually receive this script. Even after setting up an account on the gumroad site there's the confirmation that I've bought the script… but again without providing any download link for the script itself. Is there a secret hidden download button or something which I don't find?
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‎Dec 08, 2023
10:23 AM
1 Upvote
I've now marked this answer as the correct one (because communication is always a good start), although some things were left without a reproducible answer or solution. I've deactivated the licenses on two old computers as described with the offline solution (2nd solution), however, I seriously doubt that the activation servers had a chance to take notice of this deactivation. An irreversibly broken communication channel to the activation servers (in Windows 7) won't start communicating again just because of a deactivation workaround (outside of the normal process). Anyway, I have been able to activate the licenses on the new computers, so all is well for now. I'm just afraid that these activations were only possible due to some "tolerances" of the activation process, not due to a reproducible deactivation/reactivation process running correctly from start to end. So this solution may have its limits…
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‎Dec 01, 2023
05:55 AM
In the latter scenario, I think it's the presence of the login window when you fire FM back up that indicates that it's been deactivated. If you run into any difficulties activating the new machine, contact them again - traditionally they've been quite good at handling moving licences around from machine to machine. Yes, the same mail. But since every server communication from FM in Win7 reproducibly fails, I don't expect "…the presence of the login window… indicates that it's been deactivated" being a reliable way to tell activation servers about the deactivation on that specific machine. Whatever Win7 would like to communicate, it happens via the now ignored (by Adobe servers) and outdated IE. So I'll better wait for their response to my last question. If they tell me "go for it" I'll do so 😉
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‎Dec 01, 2023
01:44 AM
Yes, they did, thanks. They gave me instructions to deactivate devices via https://account.adobe.com/activated-devices, however, my account doesn't show a single activated device of any software (although we've got lots of activated licenses of FrameMaker 2015, 2019, TCS, Acrobat, CreativeSuites, etc., all perpetual). Possibly this only works with subscription versions. A second option they gave me includes deleting certain files locally, but I don't see how the Adobe activation servers would know that I did that, thus allowing me to activate the licenses on new computers. I've asked that question and I'm waiting for the response before I delete anything.
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‎Nov 30, 2023
09:47 AM
1 Upvote
Done. Curious to see if it makes a difference. "Windows 7" is not a bad word per se 😉
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‎Nov 30, 2023
07:35 AM
Thanks for testing it. I tried it on two different computers, to no avail. The critical component might be… Windows 7. All these licenses reside on old Windows 7 computers (that's why they need to move), and I know that an installation is no longer possible on Win 7 (not even with the corresponding setup.exe patch). But at least deactivating them should somehow be possible, to free up the licenses.
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‎Nov 30, 2023
01:56 AM
Thanks, Jeff, however, this is what happens when I send a mail to TCS support. Not really encouraging… Bernd
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‎Nov 29, 2023
08:55 AM
I'm trying to deactivate FM 2015 on one computer in order to transfer the license to another computer, however, FrameMaker insists that it isn't connected to the internet. Well, it surely is, all other web related commands in FrameMaker work as expected. Is deactivating/logging off also corrupted by no longer supporting communication of the activations servers with old Internet Explorer versions? So how am I supposed to transfer my license? Bernd
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‎Nov 03, 2022
06:57 AM
1 Upvote
Why anybody would want a pdf that is "almost good" rather than having a good one, made using Distiller is a mystery, I think. Because any PDF created using Distiller is an RGB PDF, because it relies on the RGB based Windows Postscript engine. That's why there's an option without Distiller (since FrameMaker 10) and and it's the only way to get proper CMYK output for printing. Which for my use is the "gooder" version. And, as already stated, "Save as PDF" uses the currently loaded sts file from the publishing pod. Just load a different one to get different output via "Save as PDF", including Distiller based output.
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‎Oct 24, 2022
01:03 PM
Klaus, I've given you the links to the German manuals in the other thread. If you use the same link pattern and exchange "de_DE" by "fr_FR", you'll find the French version: https://help.adobe.com/fr_FR/framemaker/2015/using/framemaker_help.pdf https://help.adobe.com/fr_FR/framemaker/2017/using/framemaker_help.pdf https://help.adobe.com/fr_FR/framemaker/2019/using/framemaker_help.pdf Bernd
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‎Oct 22, 2022
01:17 AM
1 Upvote
Klaus, here you go: https://help.adobe.com/de_DE/framemaker/2019/using/framemaker_help.pdf https://help.adobe.com/de_DE/framemaker/2017/using/framemaker_help.pdf https://help.adobe.com/de_DE/framemaker/2015/using/framemaker_help.pdf Bernd
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‎Oct 14, 2022
12:50 AM
Exactly this function was provided by the [i]-Frame script collection (for FrameScript) from itl AG (Germany). Renaming all book components, while updating all cross references at the same time. I'm using it regularly, it's a real time saver. However, it looks like they're no longer selling it…
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‎Sep 26, 2022
10:08 AM
1 Upvote
I've tried to check the overall chaptering settings for the book file for disceprancies between that and the individual chapters, but it's greyed out: Sarah, the option for setting the numbering options is greyed out, because you cannot set the numbering for the book itself, but only for the individual files within the book. So when displaying the individual book files within the book, right-click on them and chose "Numbering…" there. Bernd
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‎Jul 24, 2022
11:52 PM
1 Upvote
The Wayback Machine still has it… https://web.archive.org/web/20210309185431/http://www.jongware.com/idjshelp.html
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‎Jul 13, 2022
01:43 PM
David, the MIF-to-IDML service (or more precisely, the plugin to be used in Indesign) just works in one direction, and it does this quite well. However, it doesn't support getting files out of Indesign into Framemaker, which is the question here. Bernd
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‎Jul 06, 2022
01:36 PM
Hello Winfried, plain vector on vector transparency should work, as long as there are no other effects (like drop shadows or glow) involved. Transparency reduction with vector objects simply creates single (cut) vector objects, similar to some pathfinder results. Bernd
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‎Jul 06, 2022
11:15 AM
Hello Winfried, this is a problem with the combination of pixel and vector graphics in apps like Illustrator or Indesign, which handle transparency correctly (or in a more modern way), and the limited abilities of the EPS format, which does not support real transparency (just like FM2019 and lower). When exporting such an image from FrameMaker, there's always transparency reduction applied, which creates "slices" of the image, while converting some of the vector content to pixels. In this case the "pixelation" you've mentioned happens along the borders of the non-transparent pixel image part. If this can be solved (while still using the EPS format) depends on the kind of images which are combined and the kind of transparency which is desired. It's very difficult to solve on a multicolored background. I've been somewhat successful in a few cases by creating an underlying vector image which follows exactly the shape of the not-transparent part of the pixel image (e.g. from an alpha channel). Making this underlying image e.g. black allows a transparency reduction against a uniformly colored background, which avoids those brighter pixels creating that "pixelated" appearance. However, you get an outline instead, which may or may not disturb the desired appearance. To tell you more (if possible anyway) I'd need to know more about the source files and the FrameMaker version, etc. Bernd
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