I haven't found a workaround at all, the only thing I can do is use my old PSE 5.0, but that won't edit raw files and obviously isn't as good as PSE14. The solution you linked to applies to PSE 18 and involved an Adobe techie taking over the guy's computer, but they've already refused to help me saying that PSE 14 isn't covered by them anymore, which is pathetic at best. Ordinary people buy this stuff, not just techies, and we expect customer support, not being ignored for hours and then told they can't help Adobe are only interested in selling stuff these days, or chatting to fellow tech nerds. All I want is customer care, that isn't too much is it?
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