hi Gricious, Selection is not equivalent to setting a preset as a default preset, but worklfow of selection corresponds to, selecting the preset and updating its properties inside theme editor and then hit apply, which would reflect for image when you insert image and choose the corresponsing image preset for which you updated properties inside theme editor. You can raise an enhancment to set a preset as default @Deleted User://captivate.uservoice.com/forums/939318-adobe-captivate. This behavior is same even for text presets. Morevover if you still want to set a preset as default, this is something which is defined currently in design options file of the corresponding content block/object/widget. regards, Aditya ... View more

Hi Once you received error 184, please consider restarting the system, and again run the installation. Clear preferences under app folder AdobeCaptivate/utils/clearpreferencesWin Then launch captivate.   This error is more likely to be seen if you try to launch captivate after you received error 184.   Regards Aditya ... View more

Hey Alexy You may try the same with the multi scorm packager shipped with captivate classic. It should work fine.   Regards, Aditya ... View more

Mubarak You are right and appreciate your response for the community. But that solution would work for captivate classic version, unfortunately not for captivate new version 12. Regards, Aditya    ... View more

Hi Dguiett,   I would recommend you 2 things in order of preference; 1) publish a scorm zip package with reporting enabled , but your completion criteria being sildeview/or user access. You can access it under preferences<quiz<reporting https://helpx.adobe.com/captivate/classic/learning-management-system-lms.html#main-pars_heading_6     2) you publish a regular HTML5 zip,then unzip it and then choose index.html to be your main file to launch content. You can find similar instructions on this link: https://docs.moodle.org/en/File_resource_settings#Displaying_a_website_index_page   Regards, Aditya Tiwari Captivate Engineering  ... View more

Hi, Currently adding any additional object on a quiz slide is not possible. We do have ability to add an image as answer option. Please do raise a feature request or things you want to see on our uservoice forum.   As a workaround what you can try is add an image on a normal(blank) slide and then insert a radio button with options to achieve something similar  .  Regards, Aditya    ... View more

But we recommend not to use blank project with scalable html5 content with 360 slide on mobile devices... Where zooming in 360 slide may not be an option and may have difficulty on clicking on hotspots. Recommended would be to use responsive project .. where you can have all your blank project slides and make them behave as scalable html5 without use of fluid boxes and 360 slides work just perfect. Regards, Aditya ... View more

Hi, Myriad family comes with over 40 fonts, can you check once more if it's myriad pro on your machine or some other font from the same family? Regards, Aditya ... View more

Hi,  The captivate files saved in 11.5.0.476 won't be compatible with 11.0.1.266. Regards, Aditya ... View more

 I have also put an FAQ for others facing such kind of issue:  https://elearning.adobe.com/2018/09/not-able-see-add-360-image-video-icon-360-slide-check-required-gpu-webgl-support-machine/ Anyone facing such issue can refer to this blog(FAQ). Regards, Aditya Captivate Engineering Team ... View more

Hotspot workflow is exactly the same for 360 image as well as 360 video.. just that the hotspots do not have a timing.. they are interactive elements for which captivate output pauses just like any other interactive object.. but as the captivate output proceeds forward.. (whether image or video) the frames move forward.. and hotspots of previous frames(with different appear after timings) are no longer visible. ... View more

Seems like node.js was not able to start properly on your system Lloyd.. which is required for 360 slides to appear with add background. Can you delete all instances of running node.js from allowed programs in firewall settings and re-lauch captivate. If you need help in how to achieve that, please drop a mail to captivatehelp@adobe.com and will guide you further.   Thanks, Aditya ... View more

Hi Tom, I would advise you to update your captivate 2017.. with the latest patch and it should have the required hotfix. Please go to help < updates, and look for patch which shall update your build number to 10.0.1.285.  Regards, Aditya ... View more

Hi, You can consider uploading the published folder content corresponding to the HTML5 publish to the root folder of your webserver and try accessing the link to the folder which you can consider sharing with others.  For the zip file you have uploaded put it inside a new directory (folder) and unzip the contents. Basically, the unzipped html5 content should be inside that folder. Try accessing this folder on your intranet and it should work fine.   Thanks, Aditya  ... View more

Hi,   Do you see the issue specific to SWF output? Thanks, Aditya ... View more

Hi Andreas,   I sent you a mail same day. I'm forwarding it again. Please check. Thanks, Aditya ... View more

Hi Marcos,    May I know if you have a dual monitor setup or any different monitor configuration ? What is the version of your MAC os? Thanks, Aditya ... View more

Hi,   Is it specific to the project that you are working on or with any project. If possible, please consider sharing the .cptx  file via hosting service (say dropbox) to adtiwari@adobe.com. Thanks, Aditya Captivate Engineering Team ... View more

Hi,   The issue has been fixed for ios 10.2 beta 4 release by Apple. Thanks, Aditya ... View more

Hi Jim,    Let me know if you see the issue specifically when the type of button is text? ... View more

Hi Lisa,   I can hear the audio fine for the project you sent. Can you check your audio settings once ? Thanks, Aditya ... View more

Hi Lisa, I verified sample 902 content on ios 10, for an Iphone 6 as well as ipad pro. Audio and video seemed to be working fine. I have hosted sample content on a webserver http://trycpcontent.com/leadgen_902/. You can verify if that works fine for your ios device. Moreover, can you send me one of your sample content created out of cp 902 and share it(via dropbox) to CaptivateHelp@adobe.com? Thanks, Aditya ... View more

Hi,    May I know what exactly is the content on the slide where the freeze is observed? Thanks, Aditya ... View more

Hi David,    I tried scenario 1. I was not able to see the issue, when self-paced learning was unchecked. We need to investigate what is going wrong at your end. I would request you if you could send me the link to your course by uploading to Scorm Cloud. Mailto: (adtiwari@adobe.com) Thanks, Aditya ... View more

Do you see the issue on any specific browser or all the browsers? ... View more