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Marcelloid
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Marcelloid
Explorer
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‎Nov 01, 2019
06:59 AM
Anything new on this front? I'm still fiddling with my PDFs awkwardly in front of class for what appears to be a trivial problem. Why cannot Acrobat come equipped with customizeable shortcuts? That would solve any international keyboard problems like this and push people to using PDFs for presentations, which are actually really good for that too.
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‎May 02, 2019
02:57 AM
Giving this a bump. It's an utter and tremendous annoyance.
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‎Apr 01, 2019
06:55 AM
Just tried this. With a document open in Acrobat, switching to US layout cancels that (left to backspace) key behavior. It now does nothing. Ctrl-0 still does Zoom In Increment. Keeping the document open and switching back to Swiss layout reverts to the behavior I've just described (Open Output Preview). Showing that Acrobat uses the system keyboard layout, even without restart.
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‎Apr 01, 2019
02:05 AM
Additional information: I've just tested with my desktop PC, same keyboard layout, same Windows 10 Pro x64; it has Acrobat Pro DC 2018.011.20038 and the behaviour is exactly the same. I hadn't noticed this until now because I do not use this machine for classroom presentation. So it might also be connected to the OS. Something's clearly wrong with Acrobat's relation to non-US keyboards; here's a description of another weird thing: on my Swiss keyboard layout, there is a key (the one immediately left to Backspace) which has three symbols: when pressed on its own, it puts a circumflex (^) on the next pressed character (if applicable) when used with Shift, it puts a grave accent (`) on the next pressed character (if applicable) when used with AltGr, it puts a tilde (~) on the next pressed character (if applicable) Well, in Acrobat, when I press this key, regardless of which of the above combinations is used, and then press any other key, the Output Preview dialog (not sure of the English name; I mean the window to check color separation) pops up. So it seems like Acrobat is not listening to "character input", but rather to "physical key ID", because although each of the above combinations inputs a different character, they all use the same base key (sorry for not naming these things correctly, but you get my point). Just adding this in hope of helping troubleshoot The Keyboard Issue.
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‎Mar 28, 2019
02:05 AM
I don't think there is. For one, Ctrl-0 does respond in Acrobat, it just doesn't do what it's supposed to (it's doing Zoom In Increment instead of Page Fit Zoom). And then the other shortcuts seem to work — or at least some of them. For instance, Ctrl-L Toggle Full Screen works fine. I've noted, from information gleaned on the internets, that Zoom In Increment and Zoom Out Increment are available as Ctrl-Equal Sign and Ctrl-Hyphen on the US keyboard layout; on my Swiss keyboard, these are available at Ctrl-0 and Ctrl-¨. Really, really weird.
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‎Mar 21, 2019
05:14 AM
Marcelloid wrote Thanks Jane. It could very well be the right lead to follow. Bernd has the same behavior as I do, and, AFAIK, the Swiss keyboard (both french and German) is merely a variation of the German layout. I'll just add that it's still very weird, because I've always used the same keyboard layout and only got into this problem with my new laptop. I've just tested the Cmd-0 shortcut at work on OS X Sierra 10.12.5 and Adobe Acrobat Pro 9.0.0, Swiss french keyboard, and it works all right.
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‎Mar 18, 2019
12:35 PM
1 Upvote
Thanks Jane. It could very well be the right lead to follow. Bernd has the same behavior as I do, and, AFAIK, the Swiss keyboard (both french and German) is merely a variation of the German layout. I'm sure the feature has been requested many times over the years, but customizable shortcuts would make things so much simpler. I wonder how it's still not a feature! But thank you for your help. I'll wait for Meenakshi's or Tariq's move.
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‎Mar 18, 2019
12:06 PM
wrote wrote Hi Marcelloid, Let us know if the issue persists. Hi Meenakshi, Can you please read through this thread again and / or check with https://forums.adobe.com/people/Tariq+Dar ? I am thinking the difference in shortcuts has to do with the Swiss keyboard, but don't know how to confirm it. Also note that the OP is using Acrobat Pro 2017.011.30120 (not Reader). Thanks, Jane That. Thanks.
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‎Mar 18, 2019
12:06 PM
https://forums.adobe.com/people/Test+Screen+Name wrote I wonder if you can borrow a US or UK keyboard to test with. At least worth a try. Just did. No change.
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‎Mar 17, 2019
03:42 PM
Hello, I've already tried changeing the OS's keyboard layout to United States-International keyboard, but issue persists. Unfortunately I've sold my MacBook (to buy the HP workstation/laptop...) so I don't have this platform to test right now. But I've used Acrobat, both Reader and Pro, for 15+ years and this has always worked for me until now. I say again: the locale of my Win10 is US English, maybe that could interfere in some way (although I can't see how right now).
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‎Mar 15, 2019
07:45 AM
Thanks for your replies. Thanks Jane, I know I'm in the document window. Meenakshi, I've regenerated the Preferences folder as described in your link, but behavior persists. Unfortunately, there is a licensing problem at the university for the moment which prevents any further upgrading of Adobe software (I get this from my IT admin; the IT dept and Adobe are apparently looking for a solution). So I can't try the upgrade option ATM. Will post back when I have been able to though. Please note that I use a Swiss (QWERTZ) keyboard and my Windows 10 is in English. If that means anything in regard with troubleshooting.
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‎Mar 14, 2019
05:40 AM
Hi, thanks for your replies. Accelerators are enabled. Also, how do I reset the Preferences?
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‎Mar 08, 2019
06:17 AM
Bump. Really? No solution? I've been using this bad configuration for a few weeks now and the workflow is really broken. Awkward moves in front of all the students. It used to be so good. EDIT: and I've found posts describing this exact problem dating back from 2011... shame Adobe!
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‎Feb 20, 2019
08:34 AM
I've been using Acrobat Pro for years. I use it as a teacher for presentation purposes too. On both Mac and PC. Now I've just noticed something which breaks my workflow badly, presentation-wise, on my new Win 10 Pro, HP zBook 15v laptop with a Swiss French keyboard layout. The shortcut "Ctrl+0", which has worked on both platforms since forever, normally zooms to fit the page both in windowed and fullscreen mode. But not on my laptop; it now increases the zoom level by a fixed increment, which is totally useless to me. I desperately need this feature because I keep zooming in and out of documents for my courses, and the current state of affairs in the zooming business is "BROKEN". And my first course for the semester is tomorrow... My version of Acrobat is 2017.011.30120. I have a bad feeling that I'm stuck with this broken behavior, but any help or workaround will be appreciated.
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‎Sep 05, 2016
08:30 AM
1 Upvote
Hey Jane, thanks for helping out others. I'm a frequent user of forums of all kinds and I really appreciate people taking the time to help those who are at a loss. Now don't worry, I will stop wasting your time after this. Two things, though: please don't patronize me, funnily enough, I do walk into my favorite record store and leaf through album covers; actually I love it. The prints are large, often give plenty of things to read about the band and look really good on the shelf.
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‎Sep 02, 2016
09:40 AM
Hey Feierwoon, I get that. I know the difference. But still; slapping the word "cloud" in there is no coincidence. If they could have you run the apps virtually from their servers they would. I know I'm kind of beyond topic and ranting, but it's the big data hogging trend that drives me nuts. Why can't I buy software from a shop with cash money? Why do Adobe start proposing I gave them my mobile phone number? Just sell me your stuff and leave me alone. I'll pay, you don't need to know who I am.
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‎Sep 02, 2016
07:59 AM
1 Upvote
@ Derek Cross: when I buy a car, Volkswagen don't "check in on me to see if I've changed the oil". @ paulofchester: congrats man, I'm thinking the exact same. Go Corel! There's nothing Adobe does with AI / ID / PS that you guys can't do! We will get back from this whole "cloud" mess sooner than people think. Is it necessary to mention that massive arrays of hard drives running 24/7 to host centuries worth of nyancat videos is not a sustainable model.
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‎Oct 13, 2015
04:32 AM
5 Upvotes
jncuban, you are so right. This is the saddest thing that ever happened to Adobe products, right behind frantic updates with useless new features and long standing bugs never addressed. People keep moaning about paying more. Of course you will pay more in the long run. Subscription-based or not, that's the way corporations work: making more money coming in, always MORE, never LESS. I don't have a problem with that. Now what shocks me, is why people actually, genuinely don't care about their privacy. The one big difference I see with subscription-based programs is, you GIVE Adobe your personal data. What software you have installed on your computer, since when, probably how often you use which, -- God knows what other data they can get from your installs using your presence on the internet. This is normally very tricky data to obtain, because IT'S PERSONAL. Users should BE PAID FOR THE DATA THEY GIVE OUT. Yet everybody lets this information go to whoever wants it for FREE. This is sad, and seemingly harmless, but it's actually very, very sad. And you don't have a choice anymore here with Adobe. The very same goes for almost everything today. For instance, Disney have made a wristband called the Magic Band [!!!], which you are to wear during your whole 'experience' in their theme parks. Using the band you can pay for your sundae and rides wirelessly. Wow. So cool. But the real purpose of it is, they actually TRACK you. Which ride you go to, when, how many times, what and when do you eat or drink, where do you physically go (GPS), when, how often... And you just GIVE THEM THIS PERSONAL INFORMATION. They should PAY for it. But to them you're not an individual, you're a product. You're an entity through which money flows -- and it better flow the right direction. This is really broken, and I hope, I really hope we're going to back up from this sad lease-life, human-products world. I wish I could turn away from Adobe, but, as a professional graphic designer, what are my alternatives? None.
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