I use Adobe Sign to send out employee documentation packets to new hires, and I am suddenly running into an issue with one of my files. The files consist of a contract which needs to be signed and initialed by the new hire, and co-signed by a member of my company's management team. The files also contain other new employee paperwork to be filled out by the new hire, (tax forms, direct deposit, etc.) I created the files in Acrobat DC, and use Adobe Sign to send them out. All of the new hire fields are set to Signer 1, and the single field that needs to be signed by management is set to Signer 2. When the file is sent to the second signer after being completed by the new hire, the system is now insisting that she needs to fill out all of the fields which have already been completed by the new hire. So far this is only happening with one out of the eleven or so different types of new employee files we have. I've tried swapping the contract with another file that's working properly, but it's still happening. Any ideas? Is this a bug, or am I missing something?
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