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New Participant
November 13, 2015
Question

Send For Signature Tool not appearing

  • November 13, 2015
  • 1 reply
  • 760 views

I purchased the Adobe Acrobat DC Desktop software, and later added the Send for Signature subscription plan.  The Send for Signature tool is not appearing when I'm logged into my account through the software.  Is it supposed to show up?  Do I have to re-install? 

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1 reply

AadeshSingh
Community Manager
Community Manager
November 14, 2015

Hileslieb46754483,

I can see that you have only subscribed Send for Signature service, please try to use it online https://cloud.acrobat.com/sendforsignature (make sure to Sign In using your Adobe ID)

You can also use it with latest Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support, refer t this KB doc. Acrobat Reader Help | Send PDF documents for signature.

Let me know if it works.

Regards,

Aadesh

PRS1940Author
New Participant
November 16, 2015

Hi Aadesh,

I need to be able to use this feature through the Acrobat Pro DC software that I have already purchased.  Is there a way to do that?

Thanks,

Leslie

AadeshSingh
Community Manager
Community Manager
November 17, 2015

Hi leslieb46754483,

Do you have subscription for Acrobat Pro DC or its a perpetual licence?

Regards,

Aadesh